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Senior Consultant, Operations & Technology Transformation, Healthcare - Revenue Cycle

What we do

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources .

Our OTT team applies deep sector knowledge and technical business operations consulting experience to take a more strategic view of our clients' priorities, helping them to prepare for growth, embrace digital agenda, optimize costs, and maximize operational efficiency.

Who we serve

Deloitte's Healthcare Consulting practice is one of the largest in the world. Our practice delivers distinctive services to the country's largest national and regional health plans, 10 of the 10 largest healthcare systems and 8 of the 10 largest for-profit healthcare systems in the US.

Candidate profile

Candidates will be at the intersection of leading business and tech enabled transformation journey's and improving performance with our clients. Practitioners will have the opportunity to leverage the industry's leading healthcare innovations and digital transformations to influence the Future of Health. Our healthcare practice seeks to transform the delivery of care, modernize the industry and enhance our clients' business and operational models.

The ideal candidate will be curious, analytical, and confident, with a natural drive to exceed immediate project requirements and overcome obstacles. A genuine passion for the healthcare industry, combined with relationship-building, leadership, and communication skills will be critical to success. Candidates should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff.

Your role

You will work on engagements in a team-based environment, partnering directly with clients, fellow Operations Transformation practitioners, and Deloitte consultants from complementary disciplines. As a Senior Consultant, you will help lead workstreams within the context of a larger engagement, gathering and analyzing information, formulating and testing hypotheses, and developing actionable recommendations. You will help present your team's findings to senior client stakeholders, implement recommendations, and begin to build long-term trusted advisor relationships with client counterparts.

Qualifications

• Bachelor's degree

• 4+ years of professional experience in revenue cycle operations in a health care provider, consulting, or technology vendor environment

• 3+ years of experience in translating requirements into optimized designs, and identifying design alternatives and implications on functionality, effort, performance and operations

• 3+ years hands on experience with PowerPoint

• 3+ years experience leading workstreams and/or small teams within the context of a larger project

• Travel up to 50%

• Information for applications with a need for accommodation https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

In addition, successful Senior Consultants will also have the following preferred skills

• Experience in one or more the following revenue cycle functions: Patient Access, Coding, Revenue Integrity, HIM, Charge Integrity, Patient Financial Services

• Proficiency and experience with financial, billing and reimbursement data

• Possesses a working knowledge of the UB-04, MA claim form, HCFA-1500, claim form and claim scrubber

• Experience with hospital and physician financial and patient accounting systems, such as EPIC, Cerner, Soarian, SMS, McKesson, Invision, HBOC, MEDITECH, IDX, and Eclipsys

• Experience with tools that enable gathering insights through advanced analytics (Python, Tableau, etc.) and querying language (SQL)

• Basic understanding of automation and machine learning techniques as it applies to healthcare

• Advanced degree in business or health care-related field (e.g., MHA, MBA) from a top tier program

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $137,700 to $229,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.