Easter Seals Jobs

Job Summary Responsible for the configuration and oversight of custom databases, including data quality review and performance report development. Oversee the efforts of the Data and Reporting Specialist(s).

Essential Duties and Responsibilities • Oversee the efforts of the Data and Reporting Specialist(s). • Administration, customization, and support of a custom instance of Salesforce. • Condense large, often complex data into clear, concise, easy-to-understand observations • Analyze large volumes of data to review performance, quality and trending • Collaborate with decision makers by collecting, analyzing data and reporting results • Consult with Contractors and staff to effectively produce requested reports, analyze requirements, and convert specifications into computer code • Prepare comprehensive written reports, presentations, maps, or charts based on research, collection, and analysis of data • Develop reports, test and debug errors, and validate results • Represent SEMCA at internal and external meetings • Assist in developing departmental policies to ensure compliance with State and Federal regulations • Provide technical assistance to SEMCA Contractors to assist in improving data quality • Other duties as assigned

Qualifications All SEMCA team members are expected to be technically competent and committed to continuous development of their skills. The following skills, knowledge and education or certifications are specifically required for this position: • Bachelor's Degree in computer sciences or equivalent • Three years' relevant experience  • Previous experience managing others • Salesforce Advanced Administrator Certification • Ability to multi-task and prioritize multiple projects, deadlines, and responsibilities • Experienced with Microsoft Office Suite • Ability to apply analytical techniques to a wide variety of data 

• Strong analytical, quantitative skills and problem solving skills • Flexible and adaptable to fast paced, changing environments; detail oriented and driven • Proficient at translating Contractor's data requests into reports • Proficient with SQL • Good communication skills

Physical Demands Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials on an LCD screen and smartphone, hearing and speech sufficient to communicate in person and over the telephone.  These requirements may be accommodated for otherwise qualified individual requiring and requesting and/or needing additional accommodations.