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TE Connectivity Inside Sales Representative in TANGIER FREE ZONE, Morocco

Inside Sales Representative

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Connectivity's Sales & Marketing Support Teams assist with implementing sales/marketing initiatives by providing technical and/or product information support (i.e., data analysis, tracking, etc.). They are also responsible for planning and coordinating promotional programs and other communications initiatives.

What your background should look like:

Educational Degree :

  • High School Degree Required

  • College Degree strongly desired

  • Fluent in English and Frensh is a must

  • Fluent in Spanish is a plus

Professional Experience :

  • 2-5 years

Special Qualifications, Knowledge and Skills :

  • Strong ability to read, analyze, and interpret customer requirements

  • Strong ability to interpret and follow a variety of instructions provided in written English, oral or diagram

  • Must be proficient in Microsoft Office, (Word, Excel, PowerPoint)

  • Strong written and verbal communications skills required

  • Effective Team Player

  • Customer Driven Integrity

Other important things to note :

  • SAP experience is a must

Tasks Summary and Responsibilities

  • Act as the Voice-of-the-Customer for supporting customer needs to internal departments, and as the Face-of-TE to our customers by supporting daily inquiries regarding products, quotations, and overall business support issues (Identify areas of improvement based on customer feedback and assist in creating and implementing solutions.)

  • Understands business processes and make proactive decisions, effectively solving Customer issues, and increasing sales.

  • Build and maintain strong business relationships with Customers to drive an exceptional Customer experience.

  • Manage all aspects of large and small customer sales orders

  • Review customer purchase orders for accuracy

  • Enter and schedule customer orders

  • Support efforts by team members to strive for continuous improvement.

  • Consistently push for improvements with a can do attitude and approach to work.

  • Perform other tasks as directed by Management.

  • Is the primary point of contact for customers, field representatives and sales managers on contractual and any issues pertaining to their account

  • Proactively provides the customer with current information on open orders and other account issues

  • Manages and maintains an order entry system with customer’s current requirements; coordinating any changes with the buyers, field representatives and or sales managers as required.

  • Investigates and provides resolution to any issues the customer encounters with our company

  • Research new customers identify potential sales growth.

  • Maintain consistent communication with product line manager, sales managers, and direct customer.

  • Escalates customer related delivery issues to prevent any customer production line interruption

  • Maintains Tier 2 accountability and works to improve TEOA metrics

  • Ability to multi-task to support customer requirements and BU goals

  • Have the competence to stop production or shipping in case of any doubt of non-compliance with quality rules in the production process and the quality of manufactured pieces

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Location:

TANGIER FREE ZONE, TNG, MA, 90000

City: TANGIER FREE ZONE

State: TNG

Country/Region: MA

Travel: Less than 10%

Requisition ID: 124931

Alternative Locations:

Function: Sales & Marketing

TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.

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