Job Information
JPMorgan Chase Product Delivery Manager Cross-Currency Operations Transformation in Tampa, Florida
The Operations Transformation, Design and Delivery team within JP Morgan is responsible for identifying and delivering end-to-end solutions within the Payments business with a client-centric approach. The team transform current state operational processes and technology platforms to carry out the following functions
Review the Cross Border and the wider Payments offering today
Identify solutions that meet operational strategic goals and short-term needs
Setup, design and deliver program that implement those solutions
Coordinate across lines of business and functions to achieve high quality delivery
As a Product Delivery Manager - Vice President within our Operations Transformation, Design and Delivery team, you will have the opportunity to work closely with our Product, Operations, and Technology teams. You will own, analyze, and deliver several strategic and tactical projects concurrently, demonstrating initiative and ownership. This role provides you with the chance to make a high-impact change to the FX business in a collaborative environment with a diverse group of stakeholders.
Job responsibilities:
Owns several projects concurrently across operations-impacting change initiatives and takes responsibility for their end-to-end analysis, delivery and benefits realization
Analyses business and functional requirements and uses payments expertise to identify creative and timely solutions to meet them
Works collaboratively across cross functional teams and lines of business to influence and ensure partners complete delivery and cross-impacting tasks
Carries out impact analysis, implementation planning and execution, supports operational readiness, production verification and go-live activities
Maintains and prioritize backlogs, performs change management and schedules deliveries of changes, tracking and score-carding, managing risks and issues
Supports program management with governance, business case creation, oversight, setting up of objectives and key results and stakeholder reporting
Leverages subject matter expertise in driving conversations, workshops and meetings to influencing decisions/direction
Manages a team of analysts and balances resources among program priorities to maximize support to concurrent projects
Required qualifications, capabilities, and skills
Proven experience in product ownership with a track record of prioritizing, analyzing and delivering projects end to end and meeting their key success factors
Strong business analysis skills backed by solid payments knowledge (cross-currency/FX expertise)
Ability to manage a broad range of stakeholders and priorities, to lead, collaborate, negotiate, challenge and influence stakeholders on scope and detail
Ability to prioritize among multiple projects concurrently, multi-tasking with strong organizational skills, working in a fast- moving, high-intensity environment
Strong communication/presentation skills that can be consumed at all stakeholder levels, sound judgement and professional integrity with attention to detail
Ability to lead and manage an analyst team, willing to take personal accountability for junior team members in an inclusive work environment
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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