Job Information
Valet Living HR Operations Associate - Bilingual (Spanish/English) in Tampa, Florida
As a People Operations Associate (HR Operations), you will ensure a seamless and positive experience for all new hires and current associates. The People Operations team is important in helping associates understand and navigate our company procedures, policies, and systems, ensuring a smooth integration into our company. Our mission is to provide exceptional support for our fast-growing company. Our ideal candidate will be energetic, driven, highly organized, and possess excellent communication skills, with a good eye for detail.
Hourly Range: $19.00 - $21.00
Schedule: Sunday - Thursday 12:00 pm - 9:00 pm
Work environment: Primary work from home with occasional visits to the local Tampa corporate office two times per month
Responsibilities:
New Hire Support:
Expedite the processing and onboarding of new hires, ensuring they are fully prepared to meet the needs of our clients, residents, and field partners in a high-volume environment.
Guide new associates through the onboarding process, completing the necessary tasks, ensuring the candidate/new hire completes the necessary steps and understands the next steps in the process.
Facilitate a welcoming and informative onboarding experience for all new hire interactions.
Provide one-on-one assistance to new hires, answering questions and addressing concerns promptly.
Associate Support:
Serve as a primary point of contact for associates, providing timely and accurate support for their inquiries.
Assist associates and managers with understanding and navigating company policies and procedures.
Respond to associate inquiries through the company’s case management system, ensuring quick resolution and satisfaction.
Answer associate phone calls and respond to voicemails, providing clear and helpful information.
Documentation and Compliance:
Verify I-9 documentation and ensure all associate information is accurate and current.
Review background checks and handle adjudication per company guidelines.
Ensure compliance with all federal, state, and local laws and regulations.
Administrative Duties:
Assist with various administrative tasks such as data input into Workday, ad-hoc report creation, and data analysis using Microsoft Excel.
Maintain confidential personnel files and manage personnel actions with discretion and integrity.
Process employment verifications and wage audits, preparing necessary documentation and paperwork.
Perform other duties as assigned.
Continuous Improvement:
Maintain and document process procedures for the People Operations team, creating self-service resources for all associates.
Proactively identify opportunities for process improvement and efficiency, making data-driven recommendations.
Participate in testing Workday updates, changes, and releases to ensure smooth system operation.
Engage in ongoing training and development to stay current with best practices in onboarding and associate support.
Qualifications:
High school diploma or equivalent experience
Bilingual Spanish/English
0-2 years of related experience with HR experience
Proficiency in MS Word, Outlook, Excel & PowerPoint
A positive team player who’s passionate about cultivating a supportive, inclusive workplace culture
The ability to easily task-switch and prioritize accordingly, comfortable juggling different tasks and ensuring they are completed on time and without errors
Excellent written and verbal communication skills
Able to quickly digest and execute new processes and work with a high degree of autonomy
Takes ownership and uses critical thinking to find solutions to drive a positive associate experience
Able to handle sensitive and critical information, conversations, and situations with compassion and discretion
Preferred Qualifications:
Bachelor's degree in Human Resources or Business Administration
Workday experience
Our full-time associates are provided with the following comprehensive, flexible benefits:
Health coverage for you and your family through medical, dental, and vision plans
Healthcare Savings Account (HSA) plan with employer HSA contribution, Healthcare & Dependent Care Flexible Spending Account
401k Savings Plan with matching company contribution
Paid Time Off program (up to 20 days PTO per calendar year plus 10 Holidays, 1 Floating Holiday & 1 Volunteer Day)
Support for continued education through tuition reimbursement of up to $5,250 per year & access to Valet Living online education center
Referral bonus program (up to $2,500 for each referral hired)
Pet insurance plan options
Financial protection through disability, life, accidental death & dismemberment, and business travel insurance
Associate and family assistance program
Associate Relief Fund
Associate discount program
Rewards and Recognition program
Free access to Torch Fitness (virtual program and events)
The final compensation offered will be determined based on various factors, including the candidate's location, level of experience, and skill set. As such, it may fall outside the range listed above.
The application window is anticipated to close 60 days from the date the job is posted.
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Are you a current Valet Living employee? If so, click here (https://www.myworkday.com/wday/authgwy/valet/login.htmld) to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at accomodationrequest@valetliving.com and let us know the nature of your request along with your contact information.
Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
As the leading amenity-services provider in the multifamily industry, Valet Living offers unique career advantages, like our philosophy of “better tomorrow,” which means we invest in our associates with onboarding and training programs. Like working with the industry’s finest and a people-centric setting defined by recognition, rewards, and career pathing. And our Service Valet role includes the chance to earn, remain active, think, and enjoy me-time. Clearly, the difference is in our details.
Join a growing industry leader where we care about the details that make a difference in your career: Valet Living. For nearly 30 years, we’ve provided the most-used amenity services in the multifamily industry. We deliver increased asset value, reduced workload for onsite staff and improve the resident experience. With industry-leading tech and 8,000+ trusted associates, Valet Living serves 2 million+ homes nationwide. Valet Living is a portfolio company of the private equity group GI Partners.
http://valetliving.com
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Effective Date: January 1, 2020
https://www.valetliving.com/applicant-privacy-notice/
