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UnitedHealth Group Field LPN -CareCoach Connect - Jacksonville in Tampa, Florida

Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind *Caring. Connecting. Growing together.  *

To provide patient care activities supporting the needs of the CareCoach Connect Program in clinical duties in patients' homes as well as some office/clerical duties.

Primary Responsibilities:

  • Performs all nursing duties within the scope of a Licensed Vocational Nurse or Licensed Practical Nurse as required by state of employment (procedures, injections, EKGs, phlebotomy)

  • Records patient care documentation in the medical record accurately and timely

  • Reviews the patient record, chart, reports (including laboratory and x-ray), and other pertinent information for each patient prior to being seen by the provider and reports relevant information to the provider 100% of the time

  • Coordinates patient care as directed by provider, company standards and policies

  • Organized and accurate processing of documents

  • Respects patient confidentiality

  • Organizes home visit bags and maintains equipment, responsible for ordering equipment as necessary

  • Maintains all required certifications

  • Answers phones and schedules appointments based on best geographic locations to minimize drive time between patients

  • Schedule family meetings when appropriate

  • Responsible for note taking during Interdisciplinary Team Meeting

  • Responsible for ensuring proper communication between PCP and CareCoach Connect Team

  • Triages patient phone calls to the appropriate destination, ensuring that urgent calls are expedited to the provider

  • Readies patient chart for each provider’s daily visits as needed

  • Medical records management

  • Participates in Marketing events

  • Performs home visits with provider if necessary

  • Collect any samples from the home visits (labs) and ensure proper labeling/dissemination

  • Obtain and track referrals

  • Fulfill medication refill requests as outlined in policy and procedures

  • Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school graduate or GED equivalent

  • Current unrestricted Licensed Vocational Nurse or Licensed Practical Nurse in applicable state of employment

  • Current BLS certification or must obtain certification within 30 days of employment hire date

  • 3+ years of related LVN or LPN clinical experience

  • Knowledge of medical terminology

  • Knowledge of ICD-9 and CPT coding

  • Knowledge of medical office procedures

  • Computer literacy

  • Accurate documentation

  • Reliable transportation for daily travel to various locations as assigned

  • Valid drivers license within the state of work

  • Proven to perform procedures, injections and phlebotomy

  • Proven good communication and customer service skills

  • Proven ability to maintain quality control standards

  • Proven ability to react calmly and effectively in emergency situations

  • Proven ability to follow procedures and rules

  • Proven ability to sort and file materials correctly by alphabetic or numeric systems

  • Proven ability to establish and maintain effective working relationships with patients, employees, and the public

  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease

Preferred Qualifications:

  • 3+ years of LVN or LPN experience in a medical, home or hospice setting

  • Knowledge/experience in hospice, palliative care, chronic care and end-of-life patient management

Physical & Mental Requirements:

  • Ability to lift up to 100 pounds

  • Ability to push or pull heavy objects using up to 300 pounds of force

  • Ability to stand for extended periods of time

  • Ability to use fine motor skills to operate equipment and/or machinery

  • Ability to properly drive and operate a company vehicle

  • Ability to receive and comprehend instructions verbally and/or in writing

  • Ability to use logical reasoning for simple and complex problem solving

  • Occasionally requires exposure to communicable diseases or bodily fluids

The hourly range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far- reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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