Job Information
Legends Hospitality Catering Ops Supervisor in Tampa, Florida
Description
LEGENDS
Founded in 2008 as a hospitality management company, Legends has transformed into a holistic experiential services agency with more than 1,200 full-time and 30,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.
Raymond James Stadium
Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL.
Catering Supervisor
Reporting directly to the Catering Manager, the Catering Supervisor position is responsible to oversee the set-up and breakdown for assigned catered events and to supervisor the assigned staff to ensure they are following all process and procedures and are meeting the service expectations of the client and their guests.
Primary Responsibilities
Responsible for the operation of their assigned event or area on game day.
Deliver pre-shift meeting, communicating event details from the BEO.
Supervise catering team during the set-up and breakdown of the event, assigning tasks to staff.
Ensure that assigned team is following all process and procedures and that Legends Service Standards are being met
Ensure that all equipment and back up product is stocked prior to event start time
Responsible for tracking temperature logs for hot boxes and coolers and walk-in coolers at the start, during and at the end of every event.
Ensure Krewe Members are continually replenishing buffet lines, and beverages during the entire event.
Responsible for documenting starting and ending inventory and ensuring that bartenders are following the proper procedures to count inventory.
Ensure that Krewe Members are using the proper equipment needed for break down (gloves, proper sanitation product to wipe down equipment and area).
Submit event documentation at the end of the event to the Catering Manager
Adhere to the Legends Uniform and Grooming guidelines and ensure Krewe Members are doing the same.
Other duties as assigned
Requirements
Strong organizational and time management skills
Possesses excellent guest service skills
Can effectively communicate and relate to all levels within the organization; creates and builds positive and productive relationships
Maintain high standards of food service and appearance and have a high level of guest satisfaction awareness
Must be able to obtain food safety and responsible alcohol service certifications
Ability to work independently and/or in a team environment
Strong verbal and written communication skills
Must have at least one-year experience in a food and beverage leadership role.
Must be able to work extended hours due to business requirements including late nights, weekends and holidays
Must be available for all Tampa Bay Buccaneers and USF Games and major Stadium events
Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
Must have the ability to lift, push, pull approximately 50lbs as well as stand or walk for long periods of time.
Must be able to stand and walk for long periods of time while navigating ramps, stairs and elevators.
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
Legends is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or genetic information
Qualifications
Education
Preferred
High School or better in Other
Some college or better in Other
