Job Information
Lenovo Services Operations in Tamil Nadu, India
Services Operations
General Information
Req #
WD00072020
Career area:
Services
Country/Region:
India
State:
Tamil Nadu
City:
Chennai
Date:
Monday, October 21, 2024
Working time:
Full-time
Additional Locations :
India - Tamil Nādu - Chennai
India - Tamil Nādu - Chennai
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
Become a focal point for monitoring our internal and external refurbishment partners for day-to-day operations management and execution
Ensure our E2E processes are in place within each Geo to support ARS, Refurb, Broker and parts sales
Must be flexible as this new role is evolving and will add and subtract initial assignments as time goes on
Manage a BMS to understand Capacity, SLA’s, Backlog and Cost
Maintain clear overview of Lenovo refurbishment internal and external facilities and their status as well as future roadmap for new opportunities.
Ensure cross functional teams are in line with our goals and overall business objectives
Ensure parts availability for refurbishment operations by close interlock with parts supply chain teams, providing forecast, and working on alternative parts sourcing strategies.
You’ll be a good match, if you have:
9 to 12 years’ experience in similar role such as product management, service repair or delivery, operations management, ITAD operations
IT/PC product repair, refurbishment and/or engineering knowledge
Experience with vendor and kpi management
Strong excel and PowerPoint execution
Good performance analytics and performance management skills
Experience in ITAD operations is very welcome
Ability to effectively communicate with diverse internal and external stakeholders across all Geographies.
Project management skills are an advantage
Strong interest in sustainability and circular economy
Language: English – other languages are a plus.
Process minded person with excellent communication skills, Partner management, Self-driven, Self-learner, Ability to build up and maintain relationship with internal and externa stakeholders, ,
This role will allow a flexible working schedule.
Additional Locations :
India - Tamil Nādu - Chennai
India - Tamil Nādu - Chennai
India
India - Tamil Nādu
India - Tamil Nādu - Chennai , * India - Tamil Nādu - Chennai
NOTICE FOR PUBLIC
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