Job Information
MyFlorida STAFF ASSISTANT - 48001952 in TALLAHASSEE, Florida
STAFF ASSISTANT - 48001952
Date: Feb 6, 2025
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 846349
Agency: Department of Education
Working Title: STAFF ASSISTANT - 48001952
Pay Plan: Career Service
Position Number: 48001952
Salary: Salary: $33,760.00-53,760.00
Posting Closing Date: 02/20/2025
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Florida Department of Education
Division of Public Schools
Bureau of Educator Certification
Location: Tallahassee Turlington Building
Position Title: Staff Assistant – DOE (CS)
Salary Range: $33,760.00-$53,760.00
CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY
This advertisement may be used to fill multiple vacancies up to six months.
APPLICATION INFORMATION & HIRING REQUIREMENTS
Application Information:
• Your Candidate Profile (application) must be complete in its entirety.
• Work History (in easy to review chronological order) Consists of:
o Any position held by a State of Florida Agency
o Any position held by a Florida University
o All periods of employment from high school graduation
o All periods of current or prior unemployment
o Gaps 3 months or more must be accounted for*
o Any Education
o Any Volunteer Experience
o Your resume and application must match
• *Gaps 3 months or more must be addressed– you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
Hiring Information and Requirements:
• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.
• If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.
If you are missing any of the items above, your packet may be held up at the final review step.
NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.
JOB DESCRIPTION:
In this position, the candidate will perform administrative duties for the Communications Unit which requires independent judgment, strong verbal and written communication skills, and exceptional customer service. The Bureau of Educator Certification (BEC) has an open position that is responsible for executing the following functions:
• The employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions.
• The employee must interact courteously with others.
• The employee’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the team.
• Attendance is an essential function of this position.
DUTIES & RESPONSIBILITIES:
(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)
The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:
General Responsibilities:
• This position is responsible for providing daily direct customer service through the Educator Certification Contact Center from 8:00 a.m. to 5:00 p.m.
• This position requires ongoing training for the comprehension of Florida certification laws and rules to support applicants and stakeholders by phone and email.
• This position requires independent work in a fast-paced environment.
Specific Responsibilities:
• Provide and explain information regarding all aspects of the certification process through the Educator Certification Contact Center.
• Provide certification forms and materials in response to telephone and electronic mail requests from the public.
• Provide accurate responses to electronic mail and certificate verification requests from the public and government agencies.
• Provide additional administrative and clerical assistance to the communications unit and BEC personnel liaison as needed.
Knowledge, Skills, and Abilities
• Knowledge of Florida State Board of Education Rules and procedures governing issuance of Educator’s Certificates and renewal of certificates.
• General knowledge of the application process.
• Skills in keyboarding, updating database files, operating imaging system and operating telephone system.
• Ability to organize work activities and handle challenging situations.
• Ability to prepare forms for data entry, to communicate effectively and to maintain effective work relationships with others.
.
WHO WE’RE LOOKING FOR:
The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of unity.
PREFERRED QUALIFICATIONS:
• Microsoft Office experience
• Previous experience working in an office setting
FLORIDA DEPARTMENT OF EDUATION MISSION STATEMENT (OR)
THE MISSION STATEMENT OF THE HIRING OFFICE
Agency Mission Statement provided by Communications:
Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects this cooperative relationship and the role that so many Floridians play in ensuring student success.
The FDOE’s mission for Florida’s Early Learning-20 education system is to increase the proficiency of all students within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued by students, parents, and communities.
Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida’s students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually-impaired, or disabled succeed either in school settings or careers - encouraging independence and self-sufficiency.
FDOE’s goal is to hire individuals to provide:
Higher Student Achievement
Seamless Articulation and Maximum Access
Skilled Workforce and Economic Development
Quality Services
Florida Department of Education (Link to office page or agency website)
WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!
- State Group Insurance coverage options+
(health, life, dental, vision, and other supplemental option) * Retirement plan options, including employer contributions (www.myfrs.com)
Nine paid holidays and a Personal Holiday each year * Annual and Sick Leave Benefits
Student Loan Forgiveness Program (Eligibility required) * Flexible Spending Accounts
Tuition Fee Waivers (Accepted by major Florida colleges/universities) * Ongoing comprehensive training provided
- Career Growth * Highly skilled, professional environment
*Maternity and Parental Leave Benefits
For a more complete list of benefits, visit www.mybenefits.myflorida.com.
We care about the success of our employees. * We care about the success of our clients.
We are always improving our technology, our tools, our customer’s experiences and ourselves. * A rewarding experience for reliable, compassionate and professional employees.
LEAVE INFORMATION: (CS)
o Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.
o Sick Leave -. Career Service employees earn 8.667 hours of sick leave credits per month
BACKGROUND SCREENING REQUIREMENT
It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.
SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.
For more information, please visit the Selective Service website.
If you experience problems applying online, please call the People First Service Center at (877) 562-7287
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Location:
TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32311
Nearest Major Market:Tallahassee
