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MyFlorida SENIOR CLERK - 72004058 in TALLAHASSEE, Florida

SENIOR CLERK - 72004058

Date: Sep 5, 2024

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

Requisition No: 835843

Agency: Florida Commission on Human Relations

Working Title: SENIOR CLERK - 72004058

Pay Plan: Career Service

Position Number: 72004058

Salary: 33,743.32

Posting Closing Date: 09/15/2024

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Florida Commission on Human Relations

Customer Service Unit

Career Service

Senior Clerk

This position is not eligible for telework

In order to be considered for a position, applicant responses to the qualifying questions, software systems, actual work experience, years of employment and hours worked per week must be clearly defined within your work history listed on the application, or the applicant may not be considered for the position.

Position Number 72004058

Hiring Rate: $33,743.32

About the Commission:

The Florida Commission on Human Relations is the state agency charged with enforcing the state’s civil rights laws and serves as a resource on human relations for the people of Florida. It is against Florida law to discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status or familial status. The Commission investigates complaints of discrimination in the areas of areas of employment, housing, public accommodations, and state employee whistle-blower retaliation.

The Commission is responsible for promoting fair treatment, equal opportunity, and mutual respect among members of all economic, social, racial, religious and ethnic groups and works to eliminate discrimination against groups and their members.

What will I be doing?

  • Assigning case numbers to incoming inquiries; processing Ready Charges and creating cases to be assigned to the Regulatory Specialist for processing.

  • Scanning incoming inquiries that do not require a case to be created and applying a Technical Assistance inquiry created in the Case Management System (Actionstep).

  • Answering department wide incoming calls.

  • Serving as the main support to the Senior Clerk (Receptionist); opening and date stamping incoming hand delivered packages, complaint charge forms, etc. received at the front desk; searching the Case Management System (Actionstep) and identifying the correct location for hand delivered packages, complaint charge forms, etc., to be properly distributed to appropriate personnel; assisting with preparing postage and processing all outgoing mail

    The successful candidate must demonstrate the following knowledge, skills, and abilities:

  • Knowledge of administrative principles and practices.

  • Knowledge of office procedures and practices.

  • Knowledge of the methods of data collection.

  • Knowledge of the principles and techniques of effective communication.

  • Ability to collect, evaluate and analyze data relating to administrative functions.

  • Ability to prepare correspondence and problem-solving techniques.

  • Ability to work independently.

  • Ability to plan, organize, and coordinate work assignments.

  • Ability to communicate effectively.

  • Ability to establish and maintain effective working relationships with others.

    Preferences:

    Preference will be given to those individuals who have experience in Fair Housing or Employment Investigations.

    Qualifications:

  • A high school diploma or its equivalent and two years of secretarial or clerical work experience.

  • College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience.

  • Vocational/technical training in the area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required work experience.

    General Information:

    The elements of the selection process may include a skill assessment and/or oral interview.

All positions with the Florida Commission on Human Relations are positions of special trust. Therefore, the selected candidate must successfully pass a level two background screening (which includes fingerprinting) as a condition of employment. Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System, (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending on the date of your retirement.

The State is a major employer in Florida offering many challenging and rewarding careers. Included among the many advantages of working for the State are the diverse and interesting job opportunities as well as competitive salaries, benefits, and career mobility.

  • Annual and Sick Leave benefits;

  • Nine paid holidays and one Personal Holiday each year;

  • State Group Insurance Coverage options, including health, life, dental, vision, and other supplemental insurance options;

  • Retirement plan options, including employer contributions (For more information, please visit www.myfrs.com );

  • Flexible Spending Accounts;

  • Tuition Waivers and more!

    For a more complete list of benefits, please visit https://www.mybenefits.myflorida.com/ .

    Making a Difference (https://www.mybenefits.myflorida.com/work_and_life/making_a_difference)

    One of the benefits of working for the State of Florida is the opportunity to serve your local community through volunteering.

    Learn about the volunteer programs (https://www.mybenefits.myflorida.com/work_and_life/making_a_difference/mentor_and_volunteer_opportunities) the State encourages employees to participate in – from mentoring school children to volunteering in the community.

    Learn about the ' Going Green (https://www.mybenefits.myflorida.com/work_and_life/making_a_difference/going_green_and_carpooling) ' project and carpooling.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Location:

TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32304

Nearest Major Market:Tallahassee

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