Job Information
MyFlorida OPERATIONS REVIEW SPECIALIST *Open Competitive* in TALLAHASSEE, Florida
OPERATIONS REVIEW SPECIALIST Open Competitive
Date: Dec 31, 2024
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 843893
Agency: Department of Health
Working Title: OPERATIONS REVIEW SPECIALIST Open Competitive
Position Number: 64080794
Salary: $46,668.01 annually
Posting Closing Date: 01/06/2025
Division of Medical Quality Assurance
Bureau of Operations, Systems Support Services
Open Competitive Opportunity
Do you have a drive to provide great customer service and can navigate help desk ticketing systems and/or other task-management software? We are seeking an Operations Review Specialist for our Customer Response Team who is dedicated, friendly, and can help resolve customer issues. Ability to organize, monitor and maintain computer and other electronic property is key to the functions of this job. Understanding of user access and access management for computer systems is preferred. Must be able to review reports and identify operational needs, providing management support for property, equipment and software system user access planning. This position leads annual property inventory reviews and user access reviews, coordinates receipt and assignment of new devices, and supports the division's employees when computer workstations and other devices need replacement.
The Division of Medical Quality Assurance, Department of Health, licenses and regulates Florida health care practitioners. This position is located full-time, onsite, at the Tallahassee office. Training and skill development is valued and expected at MQA, and this role has an opportunity to work with offices across the division for operations support. The successful candidate may be assigned to special projects and assignments as the division or Department requires.
ATTENTION CANDIDATES
To be considered for a position with the Florida Department of Health, Division of Medical Quality Assurance, Bureau of Operations:
All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
Responses to Qualifying Questions must be clearly supported in your employment history.
Your Specific Responsibilities:
Assists management with analyzing and developing improved managerial policies, practices, methods, procedures, and organizational structures.
Manages, plans, and organizes the administration of the division’s property management activities, including maintaining equipment inventories.
Provides liaison support between the division and other Department offices regarding IT equipment and system user support, specifically user access.
Assists management in the evaluation of work measurement studies, operational audits, and other elements of property management and property administration.
Formulates recommendations to solve issues and prepares report findings .
Assists management in the development and implementation of office policies, procedures and desk guides.
Required Knowledge, Skills, and Abilities:
Communicate effectively verbally and in writing.
Work independently.
Understand the department’s technology and hardware uses and practices and exercise independent judgement in working with internal and external stakeholders.
Critically evaluate information gathered from multiple sources, reconcile conflicts, summarize and compartmentalize high-level information, and organize information and data.
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Division of Medical Quality Assurance
Tallahassee, FL
Leon County
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com );
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Location:
TALLAHASSEE, FL, US, 32399
Nearest Major Market:Tallahassee
