Easter Seals Jobs

Cost Per Repair Specialist

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

The FCSD Cost Per Repair Specialist has responsibility for interfacing between Product Development/Quality and various SEO functions to identify and implement projects to reduce warranty cost per repair. The specialist will be assigned to a specific vehicle commodity.

This position is a hybrid opportunity, working 3 days a week on site in Allen Park, MI

In this position, you will be responsible for:

• Supporting delivery of the warranty cost per repair reduction efforts for Service Engineering Operations and Ford Customer Service Division

• Analyzing, identifying, and implementing warranty cost per repair reduction actions, including working with cross-functional activities

• Focused on early identification of issues

• Championing for the voice of the dealer and customer

• Supporting development of business cases and action plans for top issues or emerging issues

• Authoring and publishing dealer communications related to warranty saving actions (SSM/TSB/GSB)

• Working with the Warranty Assistance Team to identify & publish dealer communications and/or parts catalog updates around vehicle material cost reduction actions

• Providing necessary warranty support to various engineering activities

• Major interfaces include: Product Development (PD) Engineering, PD Quality, Assembly Plant Vehicle Teams (PVT), and various Service Engineering Operations (SEO) departments

You’ll have:

• Bachelor’s Degree required

• Automotive Industry Experience and Knowledge

• Strong problem solving ability

• Strong interpersonal skills; ability to work with other areas of SEO, Engineers, Finance, Marketing, and management on a regular basis

• Solid written & verbal skills to communicate project status and results on a regular basis

• Able to work independently with minimal supervision

• Strong project management skills with the capability of organizing & managing numerous projects simultaneously from inception/feasibility, through implementation

Even better, if you have:

• Previous Certified Automotive Technician & Dealership experience is preferred

• Overall knowledge of vehicle systems & operations, and mechanical light repair procedures

• Understanding of diagnostics and repair procedures

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

• Vehicle discount program for employees and family members, and management lease

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time

For a detailed look at our benefits, click here:

This position is a range of salary grades SG5-SG8

Visa Sponsorship is not available for this role

Requisition ID : 40829