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Microsoft’s Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.

The Cloud Manufacturing Operations and Fulfillment (CMOF) team within CSCP features a world class Logistics team on a mission to create the most sustainable, efficient, and innovative cloud logistics network on the planet. From the first mile to the last mile, the Cloud Logistics team provides world-class solutions to deliver the best experience with every shipment on time, defect free, compliant, and at the best cost. If you crave being at the forefront of change in Cloud Logistics, come join our innovative team and contribute to the evolution of workstreams, processes, and solutions with a focus on simplification, automation at scale, and sustainability.

Responsibilities

We are seeking a highly skilled and experienced Logistics Operations Manager to join our team. The ideal candidate will be responsible for planning, managing, and optimizing logistics, distribution, and supply chain operations across multiple geographies. This role requires a strong understanding of cross-Geo shipments, Incoterms, import/export trade compliance, and project management. The role will work closely with cross-functional teams to drive operational efficiency, cost reduction, and continuous improvement.

Roles and responsibilities:

• Plan, manage, and optimize logistics: Focus on global components and global logistics movement within our cloud network, establish new lanes to optimize transportation routes, and reduce freight costs.

• Improve operational performance: Define and enhance efficiency through the setup or redesign of Standard Operating Procedures (SOPs), manage logistics supply chain models, and integrate them into the company's operations.

• Develop and implement strategies: Support cross-functional teams in designing end-to-end logistics supply chain capabilities, develop a comprehensive global framework, and translate business needs into actionable logistics strategy.

• Collaborate and innovate: Work with management and the extended organization to identify operational inefficiencies and new business opportunities, measure and reduce Costs, Cycle Time, and Carbon, and increase Customer relationships.

• Continuous Improvement: Identify, recommend, and implement improvements across the logistics supply chain infrastructure, and manage key partner relationships with a focus on performance metrics.

• Data-Driven Analysis: Develop recommendations based on logistics network modeling and data analysis and lead cross-functional project teams with in-depth industry knowledge.

Qualifications

Required Qualifications:

• Bachelor's Degree in Business, Supply Chain Management, Business Administration, Statistics, or related field AND 4+ years experience in procurement, supply chain, logistics, operations-related roles, or engineering or equivalent experience.

• Minimum of 8 years of experience in logistics, distribution, and supply chain management, with a focus on cross-Geo shipments, import/export trade compliance, and project management.

Preferred Qualifications:

• Proven history of successfully managing logistics and supply chain operations, optimizing transportation routes, and reducing freight costs.

• Experience developing and implementing import/export trade compliance policies and programs.

• Demonstrated ability to drive operational efficiency and continuous improvement within the logistics supply chain.

• Excellent analytical and critical thinking skills.

• Extensive knowledge of Excel, PowerPoint, Access, and network modeling tools.

• Excellent written, verbal communication, and presentation skills; mastery in English and local language.

• Excellent team and project management skills, including project structuring.

• Professional certifications in logistics and supply chain management (e.g., APICS, CSCP, Six Sigma) are a plus.

• Strong business acumen and technical knowledge across multiple business units, with an understanding of emerging trends.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .