Job Information
Uber Mid Market Account Manager in Taipei City, Taiwan
What you will do
Driving our business performance in your assigned portfolio by focusing on improving the experience for restaurants, delivery partners, and consumers using our platform
Renegotiating commercial agreements
Ensuring we have the best restaurant offering and optimize their operational performance
Fostering deep relationships with restaurant partners, identifying and acting on opportunities to take their delivery business to the next level
Tackling and/or escalating complex operational issues for timely resolution for our top restaurant partners
Basic Qualifications
A minimum of 3 years of experience in a B2B or B2C client facing role
Desire to build a career in the commercial side of the business, working with top accounts and crafting a business together
Capable to run analysis (especially Excel/Google Sheet) and understand data and transform it into relevant insights
Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment
Proven track record to multi-task and follow through
Self-starter attitude and ability to thrive in a fast-paced, autonomous team environment
Preferred Qualifications
Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets
Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
CRM experience and SQL understanding is a plus
Related experiences in e-commerce field is a plus
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform
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