Easter Seals Jobs

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• This position is for a Trainer supporting the RCM business operations, to include Acute and Ambulatory Front End, Acute and Ambulatory Patient Financial Services- PFS

• The responsibilities of this position will be to deliver the training curriculum needed to support the business units serviced

• The person will deliver process, procedure and systems training for multiple claim platforms and ancillary systems

• May also deliver soft skills training

• The candidate will work closely with the Operational Teams to identify training opportunities and implement strategies to conduct that training and make the staff more efficient

• Additionally support the mentoring and coaching of Associate Trainers and Trainers

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent work experience (4+ years) in business management, training or other field of study that supports job role

• 4+ years of experience delivering training in a business operation, corporate, or sales environment

• 4+ years of experience in healthcare revenue cycle management services

• Experience in training in classroom, webinar and blended learning environments

• Position requires professions licenses(s) and/or certification(s) appropriate to the designated area of coding specialty through AAPC or AHIMA (RHIA, RHIT, CCS, COC, CPC, CCS-P)

• Solid knowledge of coding guidelines, coding clinics and coding conventions

• Solid knowledge of ICD-10-CM, PCS, and CPT

• Proficiency in medical terminology and ability to read and accurately relay physician notes to learners

• Knowledge in APC and DRG methodologies and all regulatory/payor requirements as they related to coding

• Ability to host meetings, conduct needs analysis with business units; work on multiple medium to large scale projects at a time

• Agility in adapting to adult learning styles and interactive delivery methods

• Proven excellent verbal and written skills

• Proficient use of Virtual Training Platform (WebEx, Teams, Zoom)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace. © 2024 Optum Global Solutions (Philippines) Inc. All rights reserved.