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Cambia Health Solutions Manager Clinical Services Operations in Tacoma, Washington

Manager Clinical Services OperationsWork from home within Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system. Who We Are Looking For: Every day, Cambia's dedicated team of Clinical Services leaders are living our mission to make health care easier and lives better. As a member of the Clinical Services team, our Manager Clinical Services Operations manages a team including subordinate supervisors that is responsible for various functions within the clinical services ops departments such as: Clinical intake and correspondence, pre-authorization support, project and process management, documentation and training. Provides technical guidance, assistance and coordination of all operational activities within Clinical Services. Ensures cost effective accomplishment of their department(s), the overall Clinical Services division, and Cambia corporate goals and the effective operation of daily activities - all in service of making our members' health journeys easier. As a people leader, you are willing to learn and grow, understanding that leadership is a craft that is continuously honed as you support your team and the lives that depend upon us. Are you a healthcare leader passionate about making a difference in people's lives? Do you have a knack for operations management and a desire to lead a team of dedicated professionals? Then this role may be the perfect fit. What You Bring to Cambia: Qualifications: * Manager Clinical Services Operations would have a Bachelor's degree in Business, Healthcare or related field * 7 years of experience in healthcare operations and 4 years of leadership experience or equivalent combination of education and experience Skills and Attributes: * Ability to effectively develop and lead multiple teams including: hiring, goal setting, coaching and development (including supervisors and/or employees who may be in multiple locations or work remotely). * Demonstrated experience managing people, projects, and processes within a service and operational environment. * Ability to identify issues, opportunities, and effect solutions and collaborate with other departments to approve processes and/or results. * Solid understanding and knowledge of health plan operations systems and processes. * Familiarity with health insurance industry trends and technology, including applicable State and Federal regulations and mandates. * Knowledge of medical terminology. * Demonstrated ability to organize, plan, prioritize and drive multiple activities with time constraints in a high-volume production environment. * Ability to communicate effectively with a diverse group of stakeholders, both verbally and in writing, including meeting facilitation and presentations. * Demonstrated competency in resource and project management: budgeting, organizing work, providing leadership to staff, establishing measures for success, and managing to deliverables. What You Will Do at Cambia: * Leads the development and execution of clinical services operations policies, procedures, and standards, ensuring quality and service excellence through policy updates and process improvements. * Oversees staff management activities, including performance reviews, employee development, hiring, coaching, counseling, and retention, while developing supervisors and participating in talent management activities. * Communicates organizational objectives and team goals, monitoring results and metrics to ensure deliverables are met and in compliance with department and regulatory standards, contract obligations, and collaborating with other leaders to resolve issues. To view the full job description,

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