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City of Tacoma WA Administrative Assistant in Tacoma, Washington



Administrative Assistant

Salary

$31.46 - $38.23 Hourly

Location

Tacoma, WA

Job Type

Classified

Job Number

0737-25

Department

City of Tacoma - CITY WIDE LIST

Opening Date

02/21/2025

Closing Date

3/4/2025 5:00 PM Pacific

  • Description

  • Benefits

  • Questions

Position Description

The City of Tacoma (http://www.cityoftacoma.org) is establishing an eligible list for Administrative Assistant that will be used to fill vacancies for one year in all City of Tacoma departments. Administrative Assistants support a variety of City services and programs by performing administrative and clerical functions. Administrative Assistant positions exist throughout the City of Tacoma; work assignments and telework options vary by department.

NOTE: Depending on the business needs of the department, work schedules may include teleworking as an option.

Administrative Assistants use independent judgment in performing professional administrative functions by reviewing routine work of staff for completeness, accuracy, and to ensure compliance with laws, rules, policies, procedures, and standards. Administrative Assistants may handle confidential materials, coordinate personnel actions, assist with projects or programs, and coordinate work within a department, between departments, and with the public and/or other governmental entities.

Benefits

The City of Tacoma offers a competitive benefits package. More information on our benefits offerings may be found here (https://www.cityoftacoma.org/cms/one.aspx?portalId=169&pageId=36092) . We also offer a defined benefit retirement plan through the Tacoma Employees' Retirement System (TERS). Find more information related to TERS here (https://www.cityoftacoma.org/cms/one.aspx?pageId=11976) .

City of Tacoma Commitment to Diversity and Inclusion

Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.

Qualifications

Associate's degree and a minimum of two years of increasingly responsible office work experience.*

  • Please note: Related work experience may be substituted for education on a year-for-year basis.

LICENSING, CERTIFICATIONS AND OTHER LEGAL REQUIREMENTS:

There may be instances where individual positions must have additional licenses or certification. It is the employer's responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Depending upon assignment occasional travel within a 30-mile (or more) radius may be required.

Individuals must pass a background check. Some positions may require incumbents to successfully pass a Criminal Justice Information Services (CJIS) background check.

Positions assigned to or supporting the Tacoma Police Department may require additional background screening, including, but not limited to, fingerprinting and/or a polygraph test.

Knowledge & Skills

  • Ability to learn City and governmental policies and procedures regarding area assigned

  • Ability to learn general goals and purpose of departmental services and operations; establish and maintain harmonious work relationships with co-workers and the general public

  • Knowledge of office practices and procedures

  • Ability to learn government structure and process, budgeting, and office technologies

  • Ability to use a computer application to accurately enter text, insert pictures, format, edit, print, save and retrieve documents

  • Ability to use a computer application to accurately enter, manipulate and format text and numerical data, insert, delete and manipulate cells, rows and columns, and create and save worksheets, charts and graphs

  • Ability to use a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information

  • Knowledge of accounting support techniques

  • Communicate information effectively to internal and external customers face-to-face or by phone, email and/or written correspondence

  • Ability to plan, prioritize, and organize work; analyzing situations to develop a course of action and anticipate potential obstacles

  • Interacting respectfully and sensitively with individuals and groups to develop productive relationships and provide quality customer service

  • Gathering and classifying information according to established methods; cooperate with co-workers on group projects

  • Define problems, collect data, establish facts, and draw valid conclusions; assist with the interview process; handle sensitive contacts involving the public and other work units

  • Familiarity with the day-to-day operations of an office; ability to use sound judgment in responding to requests and workplace situations to assist in the resolution of issues

Selection Process & Supplemental Information

Please apply online and attach a current resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. (NOTE: This recruitment is being managed by HR Analyst Kat Flores (kflores@cityoftacoma.org) .)

Examination

Applicants who meet the minimum qualifications will be invited to participate in an online skills assessment. The assessment may cover proofreading, general business correspondence and Microsoft Office Suite applications. We will send an email with testing information using the online applicant system within a week of the recruitment closing. Applicants who receive a passing score will be placed on the eligible list for interview and hiring consideration.

Appointment is subject to passing a background check. This position is covered by a Collective Bargaining Agreement between the City of Tacoma and Local Union 483 IBEW, Clerical Unit. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification.

The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws.

The City of Tacoma

Tacoma is one of the nation's healthiest, safest, and most playful cities. We have daily access to stunning natural surroundings and a great quality of life. We are Washington's most diverse big city, with arts, culture, parks, and recreational opportunities that are envied by much larger cities. We recognize how lucky we are, but we know we can make it even better....TOGETHER!

Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim.

Propelled by significant developments such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. To see a few of the great things Tacoma has to offer, view this YouTube Video! (https://www.youtube.com/watch?v=raq0BPuNa3M)

For assistance with the NEOGOV application process, questions regarding this job announcement, please contact the Human Resources office at 253-591-5400 by 4:00PM of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. (For technical difficulties using the NeoGov system, call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.)

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

01

Responses to supplemental questions must be original content created by the applicant using their own words. The use of online tools or resources to create responses, such as Artificial Intelligence (ChatGPT, etc.), Google, etc., or plagiarism in any form, is considered cheating and falsification of the application. I understand that any form of cheating or falsification will disqualify my application for further consideration.

  • Yes

  • No

    02

    Which of the following best describes your highest level of education?

  • High school diploma or GED

  • Some college, no degree received

  • Associate's degree

  • Bachelor's degree or higher

  • None of the above

    03

    How many years of increasingly responsible office/administrative support experience do you have?

  • 4+ years

  • 2-3 years

  • Less than 2 years

    04

    Which of the options below best describes your proficiency in using SAP?

  • No experience

  • Developing experience, occasional user

  • Developing experience, taken related courses, use several times a week

  • Skilled, everyday user

  • Expert user

    05

    How many years of experience do you have providing direct administrative support to management or executive-level employees (e.g., managing calendars, organizing records, prioritizing inquires, and preparing materials for approval)?

  • Less than 1 year

  • 1 year to less than 3 years

  • 3 year to less than 5 years

  • 5 or more years

    06

    In which of the following areas do you have professional experience and/or training? Check all that apply.

  • Outlook

  • Word

  • Excel

  • PowerPoint

  • SharePoint/One Drive

  • Smartsheet

  • Adobe DC or Pro

  • Microsoft Teams virtual platform

  • Zoom virtual platform

  • Website maintenance

  • DocuSign management

  • Document production

  • Proofreading for document accuracy

  • Project coordination

  • Planning and organizing work

  • Hiring/onboarding

  • Customer service

  • Assisting with budgets

  • Procurement

  • Ariba

  • SAP

  • Record keeping

  • Records management

  • Procurement (purchase requisitions, purchase orders, contract maintenance, invoice processing)

  • Travel coordination

  • Public disclosure requests

  • Timekeeping/Payroll

  • Maintaining multiple schedules or calendars

  • Working for a government agency

  • Working for a utilities agency

  • Working in a Finance department

  • Working in an IT department

  • Accela

  • Visio

  • Tableau

  • Power BI

  • HANAlytics

  • None of the above

    07

    From the professional experience/training areas you noted in question #6, choose up to five that reflect your strongest skills/experience that would transition successfully to an Administrative Assistant position. Please provide detailed information about that experience including where you gained the experience and/or training. If you selected no areas in Question #6, please note "N/A".

    08

    Describe a time when you demonstrated leadership on a team. What was the team's goal? What was the outcome?

    09

    One of the City's Principles that guides us is Equity. Describe what equity means to you and describe an experience you have working with diverse groups of people.

    10

    Some positions at the City of Tacoma are appointed on a temporary basis. Temporary appointments are typically less than one year in duration. Would you be willing to accept a temporary appointment?

  • Yes

  • No

    11

    Are you willing to work at any of the following remote locations (please mark all that you are willing to work at)?

  • Tacoma Water's Headworks in Ravensdale, WA

  • Tacoma Power's Cowlitz Hydroelectric Project in Silver Creek, WA

  • Tacoma Power's Nisqually Hydroelectric Project in LaGrande, WA

  • Tacoma Power's Cushman Hydroelectric Project in Shelton, WA

  • Not able/willing to work at a remote location

    12

    Please tell us how you learned about this job opening. Select one.

  • Job Interest Card notification

  • Professional organization

  • Military organization

  • City of Tacoma employee

  • Online job board posting

  • Word of mouth

  • LinkedIn

  • Tacoma Training & Education Program (TTEP)

  • Indeed

  • Facebook

  • Instagram

  • Careers in Government

  • Government Jobs

  • Outreach Event

  • National Diversity Network

  • African American Job Network

  • Disability Job Network

  • Asian Job Network

  • Latino Job Network

  • Retirement Job Network

  • LGBT Job Network

  • Veteran Job Network

  • International Association of Venue Managers

  • Teamwork Online

  • Venue Coalition

  • Venues Now

  • International Entertainment Buyers Association

  • Other (see below)

    13

    Please provide specific information regarding how you learned about this job opening. Your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings. Thank you.

    Required Question

Employer

City of Tacoma

Address

Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764

Phone

253-591-5400

Website

http://www.cityoftacoma.org

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