Job Information
Lenovo Solution and Serviced Group (SSG) Business Manager, Latin America in São Paulo, Brazil
Solution and Serviced Group (SSG) Business Manager, Latin America
General Information
Req #
WD00075750
Career area:
Sales Support
Country/Region:
Brazil
State:
São Paulo
City:
Sao Paulo
Date:
Tuesday, December 17, 2024
Working time:
Full-time
Additional Locations :
Brazil - São Paulo - São Paulo
Brazil - São Paulo - Sao Paulo
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
The LA SSG Business Manager is a pivotal contributor to the Lenovo Solutions and Services Group (SSG).This role is instrumental in boosting services revenue across all offerings, segments/verticals and routes to market within the region. By closely analyzing market trends and collaborating with sales and support teams, the Business Manager develops and implements strategic plans to achieve revenue goals.
Reporting to the Americas Sales & Portfolio Enablement Leader, this position demands strong partnerships with sales, portfolio management, and marketing teams. Key responsibilities include executing global sales programs, launching localized sales campaigns, and providing insights to enhance communication, training, and events.
Responsibilities:
Quarterly Business Plan
Support sales teams in creating a sustainable services quarterly business plan considering the different aspects such as product mix/focus and key growth areas for services
Align Cross Functionally with product and business managers to identify new growth opportunities / plays
Work closely with Sales leadership on Full year and Quarterly strategies which would deliver the fiscal commitment
Develop, Gain Approvals Launch and drive Growth Programs to achieve KPIs
Integrate Marketing and solution teams into the comprehensive plan
Customer Focused Plans with identification of the top in qtr and future qtr services deals
Support Sales teams in the development of Executive Quarterly Business Reviews
Provide consistent tracking and reporting on campaign results
Market Data / Competitor Analysis
Deep data analysis and comparison with market/actual/planned
Share trends and identify new or additional biz opportunities with services product teams
Understand the market dynamics, deep & ongoing market competitor observation and feedback to category team, services team and sales leadership
Understand competitive price points and analysis on Win/loss insights for strategic deals
FCST
Establish & monitor services business vs KPI’s
Integrate with sales teams by attending sales cadence meetings to drive initiatives & hit KPI targets
Utilize Pipeline for assessments & follow up on Pipeline quality per market
Enablement: External & Internal
Ensure setting right level of external activities and follow up on KPI’s
Work with sales, marketing & services to support critical external customer activities
Interlock with WW segment marketing, to drive inclusion of services and insights into broader marketing initiatives.
Collaborate with WW services training resources to create and execute on training that will ultimately help address services selling gaps
Drive closure of identified sales inhibitors
Customer Sat.
Support sales and services teams with Feedback and drive away roadblocks for higher Customer Satisfaction
Link with CX teams on customer feedback & inhibitors
Requirements:
At least 5 years previous experience in Sales, Sales Management; Sales Ops, Product Mgmt or Mkt
Proficiency in Spanish and English
Services experience highly preferred
Excellent communication skills (oral & written) and comfortable working with Senior business leaders
Excellent interpersonal and communications skills
Entrepreneurship and with a high degree of self-motivation and drive
Proficiency in Excel, and other office applications
Strong analytical skills and detail oriented
Strong Collaboration Skills and ability to work cross functionally
Ability to deal with ambiguity and identify approaches & solutions to challenges
Creative Problem solver
We are equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as veteran and basis of disability or any other federal, state, or local protect class.
Additional Locations :
Brazil - São Paulo - São Paulo
Brazil - São Paulo - Sao Paulo
Brazil
Brazil - São Paulo
Brazil - São Paulo - São Paulo , * Brazil - São Paulo - Sao Paulo
