Job Information
Fiserv IT Services Management - Professional I in São Paulo, Brazil
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
IT Services Management - Professional I
Quem Somos?
A Fiserv é líder global em pagamentos e tecnologia financeira, com mais de 40.000 associados servindo orgulhosamente clientes em mais de 100 países. Como uma das "Empresas Mais Admiradas do Mundo™" da revista Fortune® em 9 dos últimos 10 anos, uma das Empresas Mais Inovadoras da Fast Company e uma das melhores pontuadoras no Índice de Igualdade de Gênero da Bloomberg, estamos comprometidos com a inovação e a excelência.
We are looking for a Governance, Risk & Compliance Specialist.
This professional will act as the focal point between LATAM technology teams and both regional and global teams in Cybersecurity, Compliance, and other related teams, contributing to governance and the execution of strategic security and compliance processes.
Key Responsibilities:
• Act as the focal point between LATAM technology teams and Cybersecurity, Compliance, and other stakeholders.
• Support the management of governance processes, including vulnerabilities and risk management and security controls.
• Ensure alignment with global security and regulatory compliance policies.
• Develop reports and indicators to support decision-making for regional and global stakeholders.
• Provide support for audits and certifications – when required.
Technical Requirements:
• Experience in GRC (Governance, Risk, and Compliance), with a focus on IT governance and security processes.
• Knowledge of vulnerability management and risk management.
• Familiarity with audits (PCI-DSS, PCI-PIN, PCI-CP, SOC, etc.).
• Proficiency in Microsoft Office, especially Excel (pivot tables, charts, and data analysis).
• Fluent in English (written and spoken).
• Advanced Spanish – desirable.
Soft Skills:
• Excellent communication skills and the ability to work with global and regional teams.
• Strong organizational skills and the ability to handle multiple processes simultaneously.
• Proactive mindset, attention to detail, and results-oriented.
• Adaptability and strategic thinking.
Differentiators (Desirable):
• Certifications in GRC or information security (e.g., CRISC, ISO 31000, CGEIT, CISSP, CISM).
• Previous experience with security and compliance audits (PCI, SOC, or others).
• Familiarity with frameworks such as COBIT, NIST, or ITIL.
Nossa cultura
Nossa aspiração é movimentar dinheiro e informações de uma forma que mova o mundo. Nosso objetivo é fornecer valor superior para nossos clientes por meio de tecnologia de ponta, inovação direcionada e excelência em tudo o que fazemos.
Nossos valores
Nossos Valores orientam a maneira como tomamos decisões e cumprimos nossos compromissos com nossos clientes e uns com os outros. Eles articulam o que nos preocupa - o que acreditamos ser importante. Eles nos orientam na tomada de decisões a cada dia. Eles ancoram uma cultura na qual queremos trabalhar.
Ganhar a confiança do cliente todos os dias;
Criar com propósito;
Inspirar e alcançar a excelência;
Fazer a coisa certa;
Cumprir com a promessa de uma só Fiserv;
Nossa cultura, enraizada em nosso orgulho coletivo e reconhecimento pelas realizações de cada um, é visível todos os dias por meio de nossas postagens coletivas #FISVProud nas redes sociais.
Nossos benefícios
Vale alimentação ou refeição (sem desconto em folha);
Vale transporte/Cartão Mobilidade Flash (sem desconto em folha)
Assistência médica sem coparticipação para o associado;
Assistência Odontológica;
Seguro de Vida;
Previdência privada;
Auxílio creche;
Bônus/PLR;
Total Pass;
Day Off de aniversário;
Parceria com diversas instituições de ensino;
Programa interno para reconhecer e recompensar as contribuições e realizações dos associados em alinhamento com os nossos Valores Fiserv (os pontos são revertidos em prêmios);
Programa de Bem-Estar com ações voltadas para saúde mental, física e financeira dos associados.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.
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