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ICF QA/QC Field Verification Specialist - Energy Efficiency in Syracuse, New York

Description

Title: QA/QC Field Verification Specialist - Energy Efficiency

Location: NY Remote

Ready to make a difference?

To support our growth, we are currently seeking a QA/QC Field Verification Specialist to join our energy efficiency team located in New York State. The selected candidates will coordinate all desktop quality assurance activities. In addition, they will assist with the development, documentation, and implementation of QA/QC programs, plans, and procedures. They will also conduct QA investigations of non­conforming program contractors, coordinate corrective actions, and maintain QA records using Sightline.

Why you will love working here:

  • Quality of life: Flexible workplace arrangements, work-life balance

  • Investment of the community: Donation matching, volunteer opportunities

  • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

  • And many, many more (Ask your recruiter for more details!)

What you will be doing:

In this position you will be responsible for coordinating and implementing the Quality Care and Quality Assurance efforts for energy efficient programs in New York State. Knowledge of energy efficient technologies and practices related to HVAC systems and overall residential building energy technologies or experience in the building trades is a plus.

  • Conducting desk review quality assurance/quality control of program partner reports

  • Liaising with subcontractors, stakeholders, and customer service representatives

  • Collaborating with team members to brainstorm ideas for process improvements

  • Developing and updating client reports and documents

  • Creating and maintaining Excel spreadsheets, PDF forms and databases for internal tracking

  • Producing communications and other informative materials for subcontractors alongside changes to policies and procedures

  • Research on market trends and needs

  • Conducting field inspections; for custom projects and select utility projects

  • Other duties as required to support our work nationally and provide direct support to division leadership as needed

  • Must have a reliable vehicle for travel. Requirements are up to 5% of the time within upstate New York for post installation inspections (reimbursement for mileage provided)

What we need you to have (minimum qualifications):

  • Bachelor’s degree in Business, Energy, Building Science, Construction, Engineering or related discipline (or applicants can substitute one year of related experience for one year of education)

  • 2+ years’ experience in energy efficiency, quality assurance, administration, data management and/or related fields

  • Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

What we would like you to have:

  • Experience with HVAC systems, energy efficiency and/or electrical systems and controls

  • Excellent verbal, interpersonal, and written communication skills

  • Strong analytical, problem-solving, and decision-making capabilities

  • Impeccable organizational skills and the ability to adapt to changes quickly

  • Team player with the ability to work independently in a fast­ paced environment

  • Sound business ethics, including the protection of proprietary and confidential information

  • Ability to work with all levels of internal staff, as well as outside clients and vendors

  • Proficiency in MS Office Applications with demonstrated experience in Excel

  • Familiarity with other MS programs such as SharePoint and CRM's such as Salesforce

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process (http://careers.icf.com/us/en/accommodations) .

Read more about workplace discrimination rights , the Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (https://www.icf.com/legal/equal-employment-opportunity)

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$59,469.00 - $101,098.00

New York Remote Office (NY99)

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