Job Information
New York State Civil Service Office Assistant 1 in Syracuse, New York
NY HELP Yes
Agency Upstate Medical University
Title Office Assistant 1
Occupational Category Health Care, Human/Social Services
Salary Grade 06
Bargaining Unit CSEA Local 658 (NYS Teachers’ Retirement System)
Salary Range From $17589 to $21761 Annually
Employment Type Part-Time
Part-time Percent 50%
Appointment Type Permanent
Jurisdictional Class Non-competitive Class
Travel Percentage 0%
Workweek Other (see below)
"Other" Explanation Part-time (50%), OA1, Schedule based on 20 hour work week. Must be available to work Rotating Shifts, including Days/Evenings/Nights/Weekends and Holidays on rotation
Hours Per Week 8
Workday
From 7 AM
To 2 AM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
County Onondaga
Street Address SUNY Upstate Medical University - Community Campus
4900 Broad Street
City Syracuse
State NY
Zip Code 13215
Minimum Qualifications The NYS Department of Civil Service has developed the NY HELPS program. During this program, the NYS Civil Service Exam requirements are suspended for the Office Assistant 1, SG006 title.For consideration for this title, you must meet the following minimum qualifications:There are no education or experience requirements
Duties Description Part-time (50%), Schedule based on 20 hour work week. Must be available to work Rotating Shifts, including: Days/Evenings/Nights/Weekends and Holidays on rotationLocated at the Community CampusPart-Time (50%) Position. Schedule based on 20 hour work week. Must be available to work Rotating Shifts, including Days/Evenings/Nights/Weekends and Holidays on rotation. Will be responsible for switchboard activities, which include, but is not limited to: Fully understanding the telephone software Amtelco, backup phone system on the digital phone and its digital display and messages in order to answer calls accurately, immediately, and in an appropriate manner. Will be required to tactfully and courteously provide information to and answer questions from other staff, agencies, patients, and the public while using a voice quality, grammar, and diction such that the caller can easily understand the information being given. Will need to have a clear understanding of the purpose and use of the available reference materials used in determining the nature of service required and successfully connecting/directing people appropriately. Is necessary to be able to read, understand, and interpret campus/departmental regulations, procedure manuals, and policies as they pertain to all shifts with particular emphasis placed on the calm, accurate, immediate response to emergency situations using established guidelines. Will assist in the various departmental clerical aspects of the job in order to keep reference material up-to-date and accurate using a PC, manual methods, etc. Will submit Telephone trouble service via e-mail at ccphones@upstate.edu, Use the Telephone Agent software phone system to look up the necessary information for the Hospital Information Desk and staff. Will assist and help train other Office Assistant 1 operators, in procedures and methods. Excellent communication skills desired.
Additional Comments Please apply to this posting directly on our website at the following link or by searching Job#64472Link to posting: https://careers.upstate.edu/jobs/office-assistant-1-syracuse-new-york-united-states
Some positions may require additional credentials or a background check to verify your identity.
Name Karen Standford
Telephone 315-464-3471
Fax
Email Address Standfok@upstate.edu
Address
Street SUNY Upstate Medical University
750 East Adams Street
City Syracuse
State NY
Zip Code 13210
Notes on Applying Please apply for this position directly on our website!