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SUNY Upstate Medical University Medical Assistant / Certified Medical Assistant in Syracuse, New York

Position Title and Information

The Medical Assistant collaborates within a multi-disciplinary team approach to deliver quality care. Position performs clinical, laboratory and clerical support activities.

Tasks and Responsibilities

  • Prepare exam rooms for patients before, during and after examinations or procedures

  • Taking vital signs, such as heights, weight, and blood pressure

  • Review medication lists and obtain medication authorization

  • Maintain sufficient patient flow by coordinating and monitoring patient schedules

  • Initiate, prepare and maintain medical records

  • Schedule future tests/appointments and retrieve results

  • Assist with the scheduling or rescheduling of patient appointments

  • Chart Prep and abstracting

  • Create and maintain electronic records/Scanning

  • Pending Orders

  • Re-stock exam rooms and/or pre-minor surgery trays

  • Assist front office, and others, with a variety of clerical duties/office procedures (answering phones and directing callers to the appropriate person)

  • Assist with referrals to insurance companies

  • Perform other duties as needed to accomplish job standards and/or requested

Education, Training and Previous Experience Requirements

  • High School Diploma or equivalent

  • Requires 1 or more years’ experience in a medical office setting and basic medical terminology.

  • If certified, a Medical Assistant certification/diploma from an accredited vocational institution, or a community college course in medical assisting

Knowledge and Skills Needed to Perform Effectively in the Position

  • Must be able to complete multiple tasks in a timely and accurate manner

  • Demonstrate proper phone technique and etiquette as well as maintain patient confidentiality at all times

  • Maintain sufficient level of knowledge of medical terminology to be able to interpret, explain, and document information

Job Related Physical Abilities and Individual Needs in Order to Perform the Job in a Satisfactory Manner

  • Must be able to stand for long periods of time, bend, and stoop.

  • Must be able to speak and hear sufficient to communicate with patients and others.

  • Ability to view a monitor/screen and enter data. Ability to physically assist patients as needed.

  • Ability to physically assist patients as needed.

Expectations

This section explains specific expectations for this position and may be in addition to those expectations identified through a performance appraisal process.

  • Adheres to UCM’s policies and procedures and acts in the best interest of the Organization and its patients.

  • Promotes teamwork with coworkers.

  • Meets or exceeds expected performance standards, including consistently reporting to work on time, prepared to perform duties of position.

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