Job Information
Robert Half Managed Care Scheduling & Mailing Coordinator in Syracuse, New York
Description We are in search of a Managed Care Scheduling & Mailing Coordinator to be a part of our team in the healthcare, hospitals, and social assistance industry, based in SYRACUSE, New York. This role offers a long term contract employment opportunity, where you will be providing administrative and scheduling support, coordinating the mailing process, and interacting with members as part of the Care Coordinators, Utilization Management, and Care Management staff.
Responsibilities:
• Oversee the operational aspects of member documentation mailing process, including the printing and processing of Patient Centered Service Plans, new member Enrollment Packets, and Utilization Management Dept member notification letters
• Coordinate and assist in reaching out to managed care applicants to schedule enrollment assessments
• Keep the schedules for the Assessment RN accurate and up to date
• Collaborate with Care Management Supervisory staff to address any issues and concerns related to assessment scheduling
• Deliver courteous, responsive, respectful, and knowledgeable customer service to both internal and external customers, escalating when necessary
• Handle various reports within EHR as directed
• Participate actively in performance improvement and continuous quality improvement activities
• Support various departments with tasks such as member contacts, faxing, mailing, scanning
• Perform clerical duties as directed by supervisor, such as filing, typing, copying, faxing, and taking messages
• Carry out any other duties as assigned. Requirements • Proficient in Cerner Technologies
• Experience with EHR SYSTEM
• Familiarity with MEDITECH
• Proficiency in Microsoft Excel
• Comprehensive knowledge of Microsoft Office Suites
• Ability to use About Time software efficiently
• Experience with Billing Functions
• Familiarity with Clinical Trial Operations
• Excellent Customer Service skills
• Proficient in Data Entry tasks TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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