Easter Seals Jobs

Top Skills' Details

1. Enterprise Service Desk Support - experience supporting Windows 10 and Microsoft Office product suites, hardware and software in an enterprise environment.

2. Communication & Customer Service - They must have strong customer service and verbal communication to deescalate customers and resolve issues efficiently and effectively.

3. Aptitude & Reliability - must be RELIABLE and show up to work on time, have a good history of attendance and positive aptitude and work ethic.

Description:

Searching for a qualified IT Service Desk professionals to join their team of 13 as they are experiencing growth within the company and team has grown overwhelmed with ticket volumes as well as to address some positive attrition they've had in the organization from members leaving the team.

Common issues that they are supporting and resolving on a day-day basis include:

• Unlocking Accounts

• Network Reboots (VPN issues)

• Wireless Printer Connection

• Troubleshooting Hardware/Software

• Working within ServiceNOW for ticketing systems

• Microsoft Office Suite (O365)

• Windows 10 OS

• Computer Performance

Skills:

Service desk, Help desk, Windows 10, Troubleshooting, Phone support, Microsoft office, Office 365, Support, Servicenow, Active directory,

Most Important:

• Attendance & reliability

  -willingness to learn and grow

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.