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Equitable EB360 Business Analyst in Syracuse, New York

EB360 Business Analyst ( 240000KQ )

Primary Location : UNITED STATES-NY-Syracuse

Other Locations : UNITED STATES-Remote, UNITED STATES-NJ-Jersey City, UNITED STATES-NC-Charlotte

Organization : Equitable

Schedule : Full-time

Description

At Equitable, our power is in our people.

We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?

Overview: As an EB360 Business Analyst, you will be an integral member of the Employee Benefits Technology Strategy team. You will collaborate closely with key stakeholders, including operational business areas, product teams, and IT development teams, to gather requirements, design, and implement intuitive solutions for our EB360 platform.

Key Job Responsibilities

  • Partner with business stakeholders to understand business processes and gather requirements for system enhancements on our EB360 administration platform.

  • Provide detailed functional requirements and system specifications for the IT development team.

  • Review QA team test results, perform User Acceptance Testing (UAT), and provide signoff for system enhancements.

  • Assist with monthly production deployments and provide level two support for production issues.

  • Act as a Subject Matter Expert (SME) for the EB360 platform, interacting with members of Equitable’s Employee Benefits organization.

  • Develop and maintain comprehensive documentation, including system user guides and functional specifications.

  • Identify and recommend process improvements to enhance system efficiency and user experience.

  • Assist in managing project timelines, deliverables, and stakeholder communication to ensure successful project execution.

  • Assist with developing and conducting training sessions for end-users to ensure effective utilization of the EB360 platform.

The base salary range for this position is $68,000 - $90,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Pay and Benefits : Equitable Total Rewards Program (https://portal.equitable.com/appentry/EDoxRedirect?node_id=A2023013000001)

Qualifications

Required Qualifications

  • Minimum of 5 years of business analysis experience.

  • At least 3 years of experience in Benefits Administration Technology.

Preferred Qualifications

  • Experience with EB360 or similar Policy Administration tools.

  • Proficiency in using project management and collaboration tools.

  • Experience in change management and organizational development.

Skills

Agile Project Management: Knowledge of effective agile project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.

Design Thinking: Knowledge of concepts, principles, and processes of design thinking; ability to utilize the knowledge in designing new products and services and even improving organizational operation.

Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

Diversity, Equity and Inclusion: Demonstrates a commitment to Diversity, Equity and Inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating for change.

ABOUT EQUITABLE

At Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.

We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.

We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.

We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.


Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.

NOTE: Equitable participates in the E-Verify program.

If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at TalentAcquisition@equitable.com .

Req ID: 240000KQ

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