Job Information
ASM Global Concession Stand Attendant at The Oncenter in Syracuse, New York
BE A PART OF THE EXCITEMENT!
Embark on a thrilling journey with ASM Global, the global leader in venue management and live event production! With an illustrious reputation as the foremost partner for venue management, ASM Global proudly oversees more than 350 venues worldwide. Our success in operating and investing in the world's most iconic stadiums, arenas, convention centers, and theaters is fueled by unparalleled dedication and profound expertise.
Job Title: Concession Stand Attendant
Department: Food & Beverage
Reports To: Assistant Director of Concessions
FLSA Status: Part-Time/Non-Exempt
Union Code: Union; Local 150, AFL-CIO
Union Dues: Yes
Pay Rate: $15.87
Available Shifts: Flexible, part-time schedule including some long shifts, nights, weekends, and holidays.
THE ROLE
As a Concession Stand Attendant at The Oncenter, you will be responsible for selling food and beverages during events using a point-of-sale system while supporting the front line as assigned by the Stand Lead.
WHAT TO EXPECT
Greet guests and sell menu items in a friendly, courteous, and helpful manner.
Project a positive attitude and energy to guests.
Support the front line by preparing items for sale, restocking product, and maintaining a clean and orderly work area.
Input orders into point-of-sale system and accept payment.
Clean and sanitize all food service equipment and sweep and mop floors after every shift.
Communicate guest orders to keep a smooth workflow and maintain fast service.
Adhere to all safety procedures pertaining to the stand and overall conduct.
Follow direction of Stand Lead and Food & Beverage Management.
Maintain a safe, clean, organized, and stocked work area following sanitation standards.
Maintain a professional appearance, and professional relationship with coworkers at all times.
Provide total guest satisfaction through skilled and capable service in accordance with New York State laws and regulations as well as Company policies, practices, and procedures.
EDUCATION & EXPERIENCE
High School Diploma or GED.
Six months’ experience in a food & beverage environment preferred.
SKILLS YOU’LL NEED
Excellent verbal, written, and interpersonal communication skills.
Exceptional hospitality and customer service skills, service standards, guest relations, and etiquette.
Desire and ability to work independently and as a team.
Ability to make professional, independent, and good judgment decisions within proper policy and procedures.
CERTIFICATIONS, LICENSES, REGISTRATIONS
- ServSafe & TIPS certification a plus.
PHYSICAL ABILITIES
Must be able to walk/stand or long periods of time.
Ability to work in a noisy, fast-paced environment.
Must have the physical ability to maneuver around the venue, at times walking and/or standing for 8-10 hours or greater, climbing stairs, lifting and carrying 30 lbs+, and frequent bending, reaching, kneeling, and squatting.
NOTE: This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of anyone incumbent. The knowledge, skills, and abilities may be acquired through combination of formal schooling, self-education, prior experience, or on-the-job training.
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (315) 435-8062.
