Job Information
Syracuse University Computer Consultant II in Syracuse, New York
This position is responsible for providing a wide range of hardware, software and platform support and maintenance for the technology tools of approximately 200 divisional staff. This support is related, but not limited to; delivering help desk support via use of the Orange Tracker ticketing system, build/deploy/install devices , execution of Powershell commands for shared environments/devices, managing the repair, updates and replacement of mobile devices (iPhones and iPads), managing inventories of equipment related to fundraising events (iPads, DipJars, AV equipment) and support of AEA hybrid and virtual events in Teams and Zoom. The consultant works independently in locations across campus and may be required to work some non-business hours to fulfill event needs and system updates.
