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Amazon Sr Sales Operations Lead, GS S&O - T&C in Sydney, Australia

Description

Senior Sales Operations Lead, APJ supports strategic sales execution through a/ the set up and continuous improvement of the APJ Training and Certification deal management programs, b/ the enablement of major deals operations activity in the field, including the High-touch High-value deal capability, and support for sellers, and c/ the set up and running of the T&C Region Sales Operations Service Model.

This individual will need to collaborate effectively with senior leadership, internal stakeholders, cross-functional teams to solve problems, enable sales performance, create operational efficiencies, and deliver successfully against high organizational standards.

The individual must be a strong leader, and will draw upon solid analytical, critical thinking, and problem-solving skills to effectively partner with the APJ and Global Sales and Operations Teams. The individual should have deep experience in sales processes and tools, calling upon their experiences in program management, Salesforce CRM, and reporting analytics to assist in supporting a world class Sales Team. This role is of strategic significance and high exposure to Director level business decision making support.

Key job responsibilities

• Leads the APJ T&C Region Sales Operations Service to support their Sales and Sales Leaders with a defined scope of sales operations activities (pipeline management, forecasting, BDM effectiveness reporting, field goal management, OP1/OP2 planning)

• Take responsibility to improve the APJ T&C service to sales experienced from its High-touch High-value deals, including the Deal Desk and related Funding programs across Sales, finance, and legal.

• Take responsibility for APJ T&C Major Deal operations including the playbook for non-standard deal structure models, reporting and communication, Deal Desk automation, dashboards, sales analytics, and development of performance metrics.

• Provide support and education to the sales team on deal structuring and best practices to increase deal velocity.

• Partner with our Global Sales Operations and Management function, APJ Deal Desks, APJ SCE, Finance, and Legal to define and optimize funding programs and define standard / non-standard deal criteria and related approval process.

A day in the life

We are open to hiring candidates to work out of one of the following locations:

Sydney, NSW, AUS

Basic Qualifications

  • 7+ years of Microsoft Excel experience

  • Bachelor's degree or equivalent

  • Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

  • Experience using Salesforce (or other CRM tool) or BI tools

  • Experience presenting to senior leadership

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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