Job Information
Publicis Groupe Salesforce Developer in Sydney, Australia
Company description
Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Overview
Our developers are some of the luckiest in the world. They work with the smartest people in the industry and get to create applications so incredible that they amaze the teams at salesforce.com.
Duties and Responsibilities
Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment
Perform configuration and customization of the Salesforce.com platform.
Participate in efforts to develop and execute testing, training and documentation
Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning)
Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans)
Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.
Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance.
Act as a point of escalation for Service Desk and NOC ticketing for advanced issue resolution.
Qualifications
2+ year’s experience with Force.com developer toolkit - Apex, VisualForce, Force.com IDE, Force.com Migration Tool, Web Services/SOA & Metadata APIs
Familiarity with Services Oriented Design Principles (SOA) and Web Services
Prior experience with data migration and ETL/integration tools a plus
Ability to work in a fast-paced environment and manage priorities judiciously
Excellent Communication skills
Strong commitment to customer service, employee efficiency, and company growth
Superior analytical and problem-solving abilities
This will help differentiate you:
Inject your own creativity into your work
Participate in the local Salesforce community (e.g., user groups)
Demonstrate thought leadership through publishing, public speaking and client presentations
Have experience in software development outside of the Salesforce ecosystem
Have hands-on experience with Salesforce Lightning
Have experience designing APIs and integration
Have worked within an Agile development team
Experience with Mulesoft/Vlocity
Specific domain knowledge
