Easter Seals Jobs

Lead and mentor a dynamic team to drive operational excellence across the organization.

Play a key role in shaping the future of the company by driving significant operational changes.

About our Team

Elsevier Health is a leading global provider of scientific, technical, and medical information, products and services. Our objective is to improve healthcare outcomes by providing institutions, professionals, and students with the most current information and innovative tools.

About the Role

As an Operations Manager at Elsevier Health, you'll drive global and local operational excellence. You'll optimize cost management and efficiency, overseeing customer service teams, inventory management, and 3PL warehouse relationships. Your focus will ensure every operational note is played to perfection.

Reporting to the Country Director - ANZ, this is a permanent Full-time role based in our Chatswood, Sydney head office, with the possibility of combined home/office-based arrangements to have a flexible work-life balance.

Responsibilities

• Enhancing operational activities on a global and local scale

• Overseeing offshore Customer Service teams, local Inventory management, and relationships with the 3PL warehouse

• Managing all warehouse activities, coordinate all stock take activities, including preparation, posting, reconciliation, variance analysis, implementation of corrective actions

• Supporting key customers, suppliers, and associations

• Collaborate with sales teams to optimize service levels while balancing inventory levels, customer service, and warehouse distribution activities

• Delivering financial reporting and managing business continuity plans

• Collaborate with Global Desktop Support teams to ensure system availability for all users, fostering a seamless and efficient operational environment.

• Oversee office environment management and Occupational Health & Safety compliance

• Nurturing team growth and development through performance management

• Inspiring others towards greatness as a prominent member of the ANZ Management Team.

Requirements

• Possess a background in business, project management, logistics, supply chain or related field

• Demonstrate extensive experience in operations over a decade.

• Track record in inventory management (books would be an advantage)

• Proficiency with MS Word, Excel, PowerPoint and Outlook, Salesforce administration & IBM iSeries administration.

• A technical background with strong data management skills would be desirable but not essential.

• Exhibit exceptional problem-solving skills and high integrity

• Have experience working with cross-functional teams and multi-national organizations

• Exceptional customer service, stakeholder management with strong communication skills

• Highly motivated, highly focused on detail and be able to work independently and within a team

• Knowledge of the publishing industry (preferred)

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Life insurance and income protection

• Option to buy additional Annual Leave days

• Employee Assistance Program

• Referral Bonus

• Flexible working arrangements

• Benefits for you and your family including optical

• Access to learning and development resources

• Annual Flu vaccinations

• Car leasing arrangements (Including Green options)

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

To learn more about opportunities with Elsevier or RELX Global, join us here:

• https://www.relx.com/careers/join-us

• https://www.elsevier.com/en-au

• https://www.elsevier.com/en-au/health

We are looking to fill this role as soon as possible – apply now to be considered.

Thank you for your interest.

Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.