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Marriott Living Room Bar Supervisor in Sydney, Australia

Job Number 24138563

Job Category Food and Beverage & Culinary

Location W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Authentically You

Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

If you are passionate about curating bold and authentic experiences for our guests, creating memories for a lifetime, activating B&F programming, and leading a team of fun-loving individuals who go above and beyond to deliver exceptional experiences to our guests then this exciting role is for you.

JOB SUMMARY

The Living Room Bar Supervisor’s primary responsibility includes managing the team and assigned shift operations within the Lobby Lounge. The Supervisor is expected to constantly strive to maximize talent and guest satisfaction, as well as revenues and profitability. Additional responsibilities include creating authentic guest experiences, managing the B&F reservations, maintaining hotel standards, training the talent, managing rosters and timesheets, and supporting the manager with any other tasks assigned.

Plays a significant role in the daily supervision of the Living Room Bar and the team, maintain sanitation standards, and assist talent and hosts on the floor during peak meal periods. Strives to continually improve guest and talent satisfaction. Determines training needed to accomplish goals, then implements plan.

CORE WORK ACTIVITIES

  • Communicate effectively between Culinary and Front of House to ensure smooth and seamless service;

  • Ensures compliance with all restaurant policies, standards, and procedures;

  • Monitors alcohol beverage service in compliance with local laws;

  • Strives to improve service performance and sets a positive example for guest relations;

  • Assists Talent on the floor during meal periods and high demand times;

  • Complete opening and closing duties including set up and cleaning of equipment;

  • Monitors employees to ensure performance expectations are met;

  • Provides feedback to Talent based on observation of service behaviors;

  • Supervises restaurant and all related areas in the absence of the Restaurant Manager;

BENEFITS

  • Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends

  • The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International

  • Discounts on food & beverage across all our hotels

  • Recognition programs to keep you motivated

  • Wellbeing & mindfulness programs to ensure you stay healthy

  • Employee Assistance Program

  • ‘Great Places to Work’ certified

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

MI CAREERS SOCIAL MEDIA ACCOUNTS

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CTA TO LEARN MORE

Visit whotels.com/careers to learn more about our workplace culture and career opportunities.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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