Easter Seals Jobs

Facilities Coordinator

Job ID

175133

Posted

10-Jul-2024

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Facilities Management, Property Management

Location(s)

Sydney - New South Wales - Australia

Provide responsive customer service and facilities support to stakeholders

Strategic client account

North Sydney | Land of the Cammeraygal people

At CBRE, our people enjoy the flexibility of working in a global real estate and property services organization with tremendous scale. Every day you are empowered to be better and this is achieved through the platform and resources you have access to and the ability to work in an inclusive and collaborative environment where you will be challenged to grow and be your best.

We are looking for a Facilities Coordinator to join a collaborative and high performing team on a Strategic Client account. This role will see you support the Facilities Management team of a premium Commercial Office building in North Sydney.

The opportunity:

• Providing superior customer service to our client

• Building positive relationships and engaging customers

• Acting as the first point of contact for our valued client

• Coordinating service and facilities professionals in response to customer requests

• Timely management and processing of customer requests, queries and billing information

• Account administration and supporting the Facilities Management Team as well as client

• Understanding and responding to the needs of all key stakeholders

About you;

• To be successful in this position you must have proven experience in a similar role with a strong focus in demonstrating customer service. Fulfilling the below criteria is also advantageous:

• Strong interpersonal and relationship management skills

• Exceptional written and verbal communication skills and a professional phone manner

• Call and query handling and call resolution skills

• Strong administration, organisational and time management skills

• Proficiency using Microsoft Word, Excel, Outlook and call centre technology

So, what's in it for you?

• Working alongside an experienced and established team/leader.

• In the paddock exposure with clients, covering Western Australia.

• Flexibility and freedom to show initiative to do your best work.

• The opportunity to join a Global brand with and a growing national team.

• Our company is diverse and so are the opportunities for professional and career development.

• Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.

• Our mission is to realise the potential in all the businesses & people we work with, so that together we can create the real estate solutions of the future.

• We are driven by the entrepreneurial spirit of our people & the diverse needs of our clients.

• We are invested in the development & unique needs of our diverse employees & strive to create an inclusive environment that allows our employee to bring their full selves to work.

• We value flexibility and our people work in ways that meet their work/life commitments and support their wellbeing, development and performance.

• A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.

• We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture.

• We offer a range of networking groups, committees and programs including BE@CBRE, Women in Property, NextGen, Pacific & State DEI Committees, MamasThrive Program, ParentHub, Femme FM Program, Fee-Earning Women @ CBRE, First Nations Employee Group, Graduate Program, and more!

About us:

CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate. 

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.

Can we inspire you to join us?

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.

We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.

We welcome and encourage First Nations People to apply.

This is the place where talented people who want to do impactful work can realise potential in every dimension.

Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process.

We look forward to hearing from you! #WeAreCBRE

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)