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Amazon Data Center Program Manager, Strategic Initiatives in Sydney, Australia

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services has an immediate opening for a highly motivated Data Center Program Manager to drive global strategic initiatives for critical infrastructure projects in operational data centers. Candidates should have a proven track record of managing cross-functional projects, optimizing processes to improve efficiency, and delivering results to meet program goals in a fast-paced environment.

The successful candidate will have excellent analytical abilities and strong attention to details to identify risks and ask the right technical questions to ensure appropriate trade-offs are made when negotiating resources, determining priorities, and escalating successfully. They must possess solid business acumen to understand and support the strategic direction of organizational goals. Strong written and oral communication skills are required to lead effective meetings with key stakeholders to drive business and technical discussions toward results. They will be fully competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated proficiency in core project management disciplines including initiation, planning, budgeting, resourcing, risk management, reporting on key metrics, quality control, and closeout.

As a Data Center Program Manager, you must be able to develop and maintain deep global subject matter expertise in data center design approaches and an end-to-end understanding of critical infrastructure systems to facilitate technical trade-offs between short-term team needs and long-term business needs. You will be expected to take ownership and influence positive change, deploying and leveraging analytical data to drive quality, productivity, and cost improvements. Responsibilities include providing strategic insight across stakeholder teams during monthly business reviews and producing accurate and timely reporting on program status to business and finance partners.

If you are a self-starter comfortable with ambiguity, enjoy new challenges in an ever-changing environment, are vocally self-critical, and are naturally curious, this job is for you. The position is based in Sydney, Australia, and will require up to 25% travel to support regional teams across Americas, Asia, and Europe.

Key job responsibilities

  • Create and manage goals in safety, quality, team productivity, vendor performance, and cost control.

  • Developing and leveraging analytical metrics to measure success of program goals.

  • Producing accurate and timely reporting on program status for business and finance partners.

  • Planning and hosting value stream mapping events with key stakeholders to measure work throughput, identify inefficiencies, determine root causes, and develop solutions to optimize processes to support program success.

  • Gathering feedback from internal customers and stakeholders to drive program improvements.

  • Applying change, risk, and resource management to adapt as organizational demands change.

  • Developing new programs to support the strategic direction of the team with organizational goals.

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

  • Bachelor’s Degree in Engineering, Computer Science, related fields, or equivalent experience (in lieu of degree).

  • 7+ years of experience in technical project/program management.

  • 7+ years experience driving programs across cross-functional teams.

Preferred Qualifications

  • Experience managing global programs to deliver critical infrastructure projects in the data center industry.

  • Experience in project scheduling, budgeting, performance monitoring, data analysis, metrics reporting, resource management, and capacity planning.

  • Experience with industry-leading project management and scheduling tools (e.g., MS Project, Procore, Primavera P6, etc.).

  • Experience with business intelligence and data visualization and reporting tools (e.g., Tableau).

  • Intermediate to expert proficiency with MS Excel (i.e., pivot tables, lookups, macros, etc.).

  • PMP Certification and knowledge of Six Sigma / Lean Processes.

  • Experience with data mining, machine learning, and data analysis is a plus.

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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