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Microsoft Corporation CoPilot Presales Technical Specialist in Sydney, Australia

Are you inspired to help customers empower their employees, maximise the employee experience, and do great work using the devices and apps they love, now enhanced with the transformative power of AI? We are seeking individuals to guide customers through significant changes as we embrace generative AI through Copilot, Copilot+ PCs, and Windows in the Cloud. Microsoft is leading this evolution, enabling organisations to reimagine their business for success in this new era. With AI integration, physical Windows devices, as well as Cloud PCs offer unprecedented flexibility and efficiency, allowing for a seamless transition between on-premises and remote work environments. Join us in helping organisations leverage AI to optimise workflows, foster innovation, and secure their operations, all while providing a familiar and powerful Windows experience across any device.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Team Purpose

As a Copilot Technology Specialist within the Modern Work Business, you are the vanguard of progress and the catalyst for change. Your expertise in driving Copilot for Microsoft 365, Copilot Studio, Microsoft Teams Meetings, Teams Premium, Frontline Worker enablement and Viva solutions in a secured and compliant manner is not just a role, it's a mission to redefine the workplace. You are removing technical blockers whilst crafting the future of secured productivity and collaboration. Your insights and innovations are shaping the way organisations operate, ensuring they thrive in a digital-first world. As part of this elite team, you are not only empowering our customers with the power of AI you are also safeguarding their journey into the future. A dedication to excellence is what makes Microsoft’s Modern Work team a great place to work. Together, we will build a legacy of innovation, trust, and unwavering commitment to excellence.

Job Purpose

As a Modern Work Copilot Technical Specialist (Copilot TS), you will be at the forefront of the customers’ AI journey; helping customer’s embrace, expand and adopt Copilot for Microsoft 365, Copilot Studio, Microsoft Teams Meetings, Teams Premium, Frontline Worker, Viva and other associated technologies. You will sharpen your technical expertise and broaden your understanding of the extended ecosystem of solutions, ensuring seamless integration and maximum impact. This role is your gateway to accelerate your career growth, where you will not only enhance your technical skills but also deepen your business acumen, positioning you as a leader in the transformative journey of AI.

Your main goal is to win the technical decision of customers to purchase and use our technology. You will work in a team, enabling the customers through digital transformation by leveraging the Modern Workplace of Microsoft 365. Copilot TSs are expected to be able to both own and win the customers’ technical decisions, as well as find new opportunities through their contacts and work they are on for salespeople to further pursue. As a Copilot TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision allowing the team to achieve/exceed quarterly Microsoft 365 suite, Copilot for Microsoft 365, Copilot Studio, Microsoft Teams Meetings, Teams Premium, Frontline Worker, and Viva sales/usage targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based infrastructure technologies.

This role is flexible in that you can work up to 50% from home.

Responsibilities

Are you inspired to help customers empower their employees, maximise the employee experience, and do great work using the devices and apps they love, now enhanced with the transformative power of AI? We are seeking individuals to guide customers through significant changes as we embrace generative AI through Copilot, Copilot+ PCs, and Windows in the Cloud. Microsoft is leading this evolution, enabling organisations to reimagine their business for success in this new era. With AI integration, physical Windows devices, as well as Cloud PCs offer unprecedented flexibility and efficiency, allowing for a seamless transition between on-premises and remote work environments. Join us in helping organisations leverage AI to optimise workflows, foster innovation, and secure their operations, all while providing a familiar and powerful Windows experience across any device.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Team Purpose

As a Copilot Technology Specialist within the Modern Work Business, you are the vanguard of progress and the catalyst for change. Your expertise in driving Copilot for Microsoft 365, Copilot Studio, Microsoft Teams Meetings, Teams Premium, Frontline Worker enablement and Viva solutions in a secured and compliant manner is not just a role, it's a mission to redefine the workplace. You are removing technical blockers whilst crafting the future of secured productivity and collaboration. Your insights and innovations are shaping the way organisations operate, ensuring they thrive in a digital-first world. As part of this elite team, you are not only empowering our customers with the power of AI you are also safeguarding their journey into the future. A dedication to excellence is what makes Microsoft’s Modern Work team a great place to work. Together, we will build a legacy of innovation, trust, and unwavering commitment to excellence.

Job Purpose

As a Modern Work Copilot Technical Specialist (Copilot TS), you will be at the forefront of the customers’ AI journey; helping customer’s embrace, expand and adopt Copilot for Microsoft 365, Copilot Studio, Microsoft Teams Meetings, Teams Premium, Frontline Worker, Viva and other associated technologies. You will sharpen your technical expertise and broaden your understanding of the extended ecosystem of solutions, ensuring seamless integration and maximum impact. This role is your gateway to accelerate your career growth, where you will not only enhance your technical skills but also deepen your business acumen, positioning you as a leader in the transformative journey of AI.

Your main goal is to win the technical decision of customers to purchase and use our technology. You will work in a team, enabling the customers through digital transformation by leveraging the Modern Workplace of Microsoft 365. Copilot TSs are expected to be able to both own and win the customers’ technical decisions, as well as find new opportunities through their contacts and work they are on for salespeople to further pursue. As a Copilot TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision allowing the team to achieve/exceed quarterly Microsoft 365 suite, Copilot for Microsoft 365, Copilot Studio, Microsoft Teams Meetings, Teams Premium, Frontline Worker, and Viva sales/usage targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based infrastructure technologies.

This role is flexible in that you can work up to 50% from home.

Qualifications

There will be many opportunities for you to learn and grow into this role and Microsoft. However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one:

  • 3+ years technical pre-sales or technical consulting experience

  • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience

  • OR Master's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience

  • OR equivalent experience.

Skills & Capabilities:

Advising Client Technical Decisions - Eg: Consultative Selling, Strategic Technical Planning, Technical Sales

Building Stakeholder Relationships - Eg: Relationship Management, Trusted Technical Advisor

Demonstrating Microsoft Solution Capabilities - Eg: Cloud Platform, Cloud Security, Pilots and Proof of Concepts (PoCs)

Readiness for Deployment - Eg: Architecture Design, Problem Solving, Project Management

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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