Easter Seals Jobs

The Australia & New Zealand CSU empowers our customers to exceed their ambitions for growth, innovation and success by combining Microsoft market leading technologies, expertise and ecosystem.

We are looking for a Cloud Solution Architect (CSA) Manager, specialising in security, who is passionate about leading a team of architects who drive our customers’ security & AI transformation on the Microsoft Platform. This is a people management role with accountability for a portfolio of customers and a portion of the Microsoft business results.

Microsoft’s mission is to empower every person and every organisation on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realise our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

People Management ​

• Lead your team to deliver customer objectives & Microsoft business targets. Lead them through change using the Demonstrated Capabilities framework.​

Customer Centricity

• ​Lead your team to deliver positive Customer Satisfaction, and coach them to become trusted advisors to customers and partners, by leveraging Security expertise across M365 and Azure to enable defined Customer Success Plan outcomes.

​​ Technical Leadership ​

• Foster a continuous self-learning culture and drive technical intensity, driving team to enable customers to realise desired business outcomes, including innovation.

Security

• Foundational Security: Deliver the end-to-end security story for Microsoft, highlighting the value proposition.

• Broad Experience: experience in security and expertise around related technologies and concepts such as Zero Trust, threat management, SOC monitoring (SIEM / SOAR), and Extended Detection & Response (XDR) + SIEM, Cloud Security, and Identity.

Business Impact ​

• Coach the team to develop opportunities driving Customer Success business results by working with technical decision makers ensuring they understand Microsoft's security value proposition and get value from their investment in Microsoft technology through deep business understanding of security solution plays and customer scenarios.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cybersecurity, cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting

• OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cybersecurity, cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting

• OR 6+ years experience working in a customer-facing role (e.g., internal and/or external).

• 6+ years experience leading technical projects, teams, or functions.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .