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CBRE Client Care Analyst in Sydney, Australia

Client Care Analyst

Job ID

182164

Posted

30-Aug-2024

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Administrative

Location(s)

Sydney - New South Wales - Australia

Support CBRE’s top clients

Develop a comprehensive knowledge of the real estate industry

Fast track your career in commercial real estate

Join a collaborative, fun, talented and industry leading team

Sydney CBD | Land of the Gadigal people

The opportunity:

  • Join a unique team who support business leaders with account management, thought leadership and business development initiatives across the CBRE Pacific business.

  • Manage, analyse, and distribute information such as client intelligence, market activity, financial information, organisational charts, business activity and media coverage.

  • Data collection and maintenance, internal reporting and quickly respond to various business needs, developing a comprehensive knowledge of the CRM database (Salesforce).

  • Track and analyse revenue, maintain revenue data in excel, and identify trends.

  • Coordinate meetings, take minutes, follow up on actions, respond to internal stakeholder requests, maintain calendars and intranet sites, and generate internal and external communications, including high level summaries and newsletters that are utilised across the business.

  • Manage sponsorships and subscriptions and assist with coordination of client events.

About you:

  • Degree qualified in Business, Commerce or Property with experience in a related industry position.

  • Intermediate to advanced skills in MS Office applications, particularly Excel (pivot tables, charts) and PowerPoint, experience with Salesforce will be highly advantageous.

  • Motivated, proactive, and intelligent individual who can make an impact, adding true value to our diverse and growing Pacific business.

  • Highly organised, with strong attention to detail, agility, and flexibility to adapt to changing priorities and meet deadlines in a fast-paced commercial environment.

  • If you enjoy building effective relationships with people of at all levels of seniority and have a keen interest in Real Estate or related industries, this is an exceptional opportunity to develop your career.

So, what's in it for you?

  • Working alongside an experienced and established leader.

  • Flexibility and freedom to show initiative to do your best work.

  • Our company is diverse and so are the opportunities for professional and career development.

  • Our people work in ways that meet their work/life commitments and support their wellbeing, development and performance through flexible & hybrid working arrangements.

  • A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days. 

About us:

CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals. We are invested in the development and unique needs of our diverse employees and strive to create an inclusive environment that allows our employee to bring their full selves to work.

Our Client Care division is a global business initiative focused on developing the strongest possible client relationships, understanding, and anticipating each client’s unique needs, and deploying the entire CBRE enterprise to producing measurably superior outcomes for our clients and our business.

Can we inspire you to join us?

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.

We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.

We welcome and encourage First Nations People to apply.

Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

We look forward to hearing from you! #WeAreCBRE

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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