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IHG Business Development Manager - Australasia in Sydney, Australia

Role Purpose

Business Development Manager (BDM) is responsible for proactive sourcing, researching and converting of new business opportunities for above property management in the corporate business segment. Build initial relationship with key customer decision makers and perform due diligence profiling on the potential of new accounts, set financial targets & transition new accounts to Account Managers for onward and long-term account management.

At InterContinental Hotels Group ® (IHG) we want our people to feel great about working at IHG, so we give people room to be yourself and ask everyone to ‘live’ the IHG Winning Ways.

At IHG we want our people to:

  • Do the right thing

  • Show we care

  • Aim Higher

  • Celebrate Difference

  • Work better together

Key Accountabilities

  • Identify and develop new corporate accounts for the IHG portfolio.

  • Regular utilization of IHG Systems and reports including and not limited to InTouch, IHG Javelin, Agency 360 and Tableau to source new opportunities for development.

  • Utilization of 3rd party prospecting tools to identify target accounts.

  • Proactive sales activities.

  • Attendance at key tradeshows and networking events to uncover new connections.

  • Support New Hotel Opening’s with new business acquisition and ramp up activity.

  • Actively participate in travel professional and industry groups.

  • This role may also include responsibility for other market segments including but not limited to TMC, Entertainment, Sport, G&M etc.

  • Provides feedback to management and hotels on changing market conditions, including trends and competitor behavior.

  • Knowledge of the corporate hotel industry and the ability to utilize industry and business reports to identify and source new corporate business opportunities.

  • Maintains timely and effective control of sales expenses.

  • Develop a thorough understanding of all processes and systems utilized by IHG sales.

Key Skills & Experiences

Required Skills –

  • Experience and knowledge of sales principles and techniques

  • Strong client management across levels, problem solving & Excellent Communication, negotiation, organization & networking Skills.

  • Self-starter, flexible & adaptable working approach

  • Excellent PC Skills (including Word; Excel; PowerPoint, Outlook, Google search, database search)

  • Knowledge of IHG products, rates and marketing programs

  • Knowledge and experience of Sales Systems (i.e. Javelin; Salesforce.com; etc.)

  • Confidence in representing multiple properties

  • Ability to work remotely from team members (subject to location)

  • Display an understanding of regional market trends & customer needs.

  • Competent in allocating resources, controlling expenses & working with pre-determined budgets.

  • Establish goals & objectives, set performance targets & timely delivery of projects.

  • Ability in report writing & presentation skills.

Experience –

  • A minimum of three (3) years of Sales and/or Business Development experience in the hospitality/ service industry

  • Proven excellent track record in Sales and/or Business Development especially, preferably in the hospitality sector

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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