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WW Ops BPR Project Manager, Order Management / S4HANA Migration

Sunnyvale,California,United States

Operations and Supply Chain

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. We are looking for an individual that understands the importance of business architecture and has built groundbreaking supply chain solutions using SAP Hana platform/applications. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Are you a strategic thinker who excels at tactical execution? Do you love to solve problems and have an uncanny knack for process optimization, solutions design and transformation? As part of our Worldwide Operations Business Process Re-engineering (BPR) group, you will be responsible for implementing strategies, and processes, that enable the business to grow, increase efficiencies, and drive innovation while improving customer experience. You will be driving key initiatives, developing solutions with IS&T partners that support a broad cohesive operations supply chain strategy. Most important, you will be free to innovate, challenge the norms and drive transformation. The ideal candidate will have deep process re-engineering experience and be self-directed, motivated, and comfortable working in an extremely fast-paced environment. Experience with SAP Sales & Distribution functionality, Business Risk and Continuity Planning, and leveraging S/4Hana transformation for optimizing global supply chain and B2B fulfillment processes and technology is preferred.

Description

You will be responsible for leading and identifying business process re-engineering opportunities, solutions architecture, and working with partners to implement the solution in SAP and other enterprise tools. This role requires a deep understanding of core operations throughout the supply chain to manage complex, global initiatives supporting a wide range of initiatives. In BPR, we work closely with the business teams to become functional leaders in Quote to Cash process, including, allocation planning processes, inventory management, order management including optimization and fulfillment, reverse logistics, Procurement to Pay, etc. Identify transformation opportunities as current SAP system migrates to SAP S/4Hana platform. Then partner with business and IS&T to lead projects through the full Software Development Life Cycle - from mobilization to problem definition, scoping, requirements, design, business readiness, testing and implementation. Focus on strategic POCs, technical and functional assessments, projects related to supply chain transformation initiatives. Analyze short-term and long-term Business Risks, mitigation plans, Continuity plan for disruptions during and after S/4HANA Platform migration. Negotiate with x-functional teams and business partners to remove barriers and get results, without compromising the overall quality of the end deliverable. Engage with leadership, business partners, and engineering teams to develop a project timeline, key achievements, and a communication plan. Prepare the business for the change: Ensuring from the very start of the project, there is a change management plan in place. Ensure project objectives have been met and proper project closure with complete lessons learned. Understanding and analyzing the business problems at the root and not just solving for the symptom, is critical to the success of this role. You will focus on recommending process innovation and efficiencies through process analysis and building prototypes. Use cases, observations, industry trends, standard methodologies (Design Thinking, Six Sigma, Lean), groundbreaking technology and process improvement ideas to challenge the status quo and deliver extraordinary customer-focused solutions.

Minimum Qualifications

• MS degree or higher in Computer Science, Business Information Management (e.g., MIS), or Systems Engineering, and 7+ years of related experience. Alternatively, a Bachelor’s degree and 10+ years of relevant experience.

• Proven track record leading strategic programs, combined with the ability to implement at tactical project-level activities and tasks.

• Experience leading transformation projects in Quote to Cash process, and developing innovative solution in the SAP S/4Hana platform and application

• Deep understanding of Business Process and Platform Migrations

• Has lead efforts in solutions designing across various functions - that is scalable, stable, and efficient with a focus on customer / business voice

• Demonstrated competence in functional design and solutions architecture

• Experience implementing innovative Supply Chain solutions leveraging Machine Learning, Optimization, etc.

• Has lead teams and change management strategies in driving process improvement projects

• Experience working on projects with teams based outside the US including international engagements

• Experience in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements (BRD) etc, UAT, change management etc

Key Qualifications

Preferred Qualifications

• Demonstrated ability to establish and maintain trust, credibility and build strong relationships

• As driver in transformation projects, influence others and move toward a common vision or goal, including leading multi-functional workshops to drive consensus

• Good communication and presentation skills, flexible, open working style and an ability to establish trust and credibility quickly

• Self-motivated individual who thrives working in a global, matrix, fast-paced environment

• Six Sigma and PMP certification is a plus

• SAP Functional and/or technical certifications

• Business Process Risk assessment and Continuity Planning

• Big 4 Consulting Experience

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $171,900 and $258,700, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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