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Apple WW Operations BPR Manager, Technology in Sunnyvale, California

WW Operations BPR Manager, Technology

Sunnyvale,California,United States

Operations and Supply Chain

Imagine what you could do here. At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Description

We are looking for Manager - Technology to join our Business Process Re-engineering (BPR) group to support Worldwide Quality Shared Services (WWQSS) team in strategizing, planning, coordinating, and executing tests for projects in WW Operations organization. As Manager – Technology, you will work with a globally dispersed cross-functional team to improve test environment readiness and test data readiness and increase test automation adoption . In this role, you will: •Work in strategic, tactical, and operational capacity to improve quality and speed of delivery while reducing test efforts in WW Operations portfolio of projects. •Implement testing industry best practices such as test automation, test data readiness and test environment readiness. •Work with Test Readiness teams to develop test strategy and plan for execution. •Deliver on prioritized initiatives, maintain high bar for delivery. Identify/anticipate roadblocks and navigate thru challenges. Pull team members across BPR, regions, and IS&T teams to deliver at scale and speed. •Develop key performance metrics for the team and monitor against defined goals. •Develop trust and gain respect as team leader. Lead by example. Have regular 1:1 with team. Identify areas of interest, enable growth and career development. Maintain team focus on priorities. •Recruit, retain best talent in the industry.

Minimum Qualifications

  • Bachelor’s degree or equivalent and 10+ years of professional experience.

  • 7+ years experience in software test automation tools and frameworks such as Worksoft, Tosca, UFT, Selenium etc.

Key Qualifications

Preferred Qualifications

  • Preferred certifications in Worksoft or other test automation tools and frameworks. PMI/PMP certification preferred.

  • Certified Scrum Master preferred. Certifications in SAP ECC and S/4HANA preferred.

  • Experience in managing teams for system integration testing or user acceptance testing of sophisticated, highly integrated projects.

  • Knowledge of QA automation methodologies, processes, and tools.

  • Familiarity with technologies like Worksoft, Tosca, Java, SQL, Scala, Databases, NoSQL, Web Services (Rest & soap), using unix tools to measure system and performance metrics, and Robotics Process Automation (RPA) tools & methodologies.

  • Experience in testing/test management of S/4HANA Implementations.

Education & Experience

Additional Requirements

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $173,100 and $260,400, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

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