Easter Seals Jobs

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Technical Writer

As a technical writer at Xylem, you will develop customer-centric product information for a wide range of cutting-edge water technology products such as wastewater and drainage pumps, mixers for treatment plants, and monitoring and control devices for pumping stations. The product information is developed in English and in close cooperation with several functions within R&D and product management.

The position is based in Sundbyberg, Sweden, and you will be part of an open, inclusive, and positive team of 6 technical writers. The Swedish team is part of the global technical communications team with members in India, USA, Germany, and Italy. The global team is a team of cross-border technical information experts who are dedicated to create simplicity out of complexity and to provide customers with quality results through intelligent content reuse (using XML technologies and/or Markdown). The content strategy is to single-source Xylem's information content and to make it available globally in a reusable form. The development of the content is governed by common processes, tools, and controls for multiple publication outputs to multiple channels in multiple languages.

Responsibilities

• Independently plan and develop content for reuse and reusability in accordance with the product risk analyses, subject matter expertise, and internal content development guidelines

• Analyze existing content

• Understand illustrations and their role in the documentation

• Perform software-assisted quality review of style, grammar, and terminology during the content development phase

• Perform peer review on markup and content

• Organize SME review to ensure technical accuracy

• Deliver on time

• Contribute to the development of the content management system and internal guidelines through collaborations in the global technical communications team

Personal characteristics

As a technical writer, it is important that you can search and find the relevant information that is needed to create the product information. Therefore, you must be communicative and able to critically analyze and question information. The development of the product information is a cooperation between you and several stakeholders, and it is important that you are patient, open, flexible, and meticulous. A good cooperation also requires you to take your responsibility in the process and to be professional and speak up when needed.

Qualifications

• A degree in engineering or relevant technical work experience

• Excellent English grammar and writing skills

• Good enough English oral skills to comfortably discuss work and technology related issues in English

• Experience and understanding of single sourcing of content in DITA XML and Component Content Management Systems (CCMS)

• Understanding or knowledge of foreign languages and basic illustration skills are advantageous

Applicants are required to take a writing test to convey their content structuring abilities and technical English language skills.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.