Easter Seals Jobs

JOB REQUIREMENTS: Primary DetailsTime Type: Full time Worker Type: Employee Direct and lead the delivery of global Networks services in line with QBE strategy. The role holder will be expected to develop and lead the global teams to define and implement the strategy and global target operating model for the tower capabilities. Where appropriate the role will manage the performance of key 3rd parties in the provision of network services. The role also exists to ensure the operational delivery of these services (including changes and improvements) to agreed targets, including key aspects such as quality, cost effective and timeliness to drive the overall effectiveness of Global Technology Enterprise Services (TES). Primary Responsibilities: *Develop and lead the global Network Services strategy in line with the approach proposed to the Technology Services Leadership Team *Ensure the Network Services is supplying the projects and services demanded to the required levels, time, cost and quality. *Operate a robust 3rd party supplier governance framework to ensure effective supplier performance *Manage and consolidate vendors used to provide services across regions; ensure that Service Level Agreements (SLAs) are met and that Key Performance Indicators (KPIs) are tracked *Managing appropriate global KPIs and SLAs reporting progress against targets *Develop and drive change programs, project plans, resource-plans and budgets ensuring inter-dependencies with other change activities are appropriately considered and managed throughout the whole lifecycle *Plan and drive global alignment and, where appropriate, consolidation of IT services and standardization of technology selection *Monitor and track IT risks and issues; develop, implement and track mitigation plans *Track Network Services related problems and outages; collaborate with architects to ensure optimization and issue resolution *Track security breaches and patches put in place; manage and report on audit findings appropriately *Liaise with divisional and global service management functions to monitor performance and issues logged *Formulate, develop, embed, and continuously improve operational controls and processes based on best practice methodologies. *Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility *Provide status reporting and... For full info follow application link. Equal Employment Opportunity The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/46F2076D11604DB2