Easter Seals Jobs

Job Title: Field Service Technician

Job Description

This individual will be in a client-facing role caring for customer's needs with regard to installation, training, and ongoing support of new and installed equipment. This position is the primary interface between the manufacturer and customer after a machine is shipped. When not travelling to customer sites, the Field Service Technician will check out and test new machines prior to shipping from the corporate headquarters.

Responsibilities

• Install, troubleshoot, and support new and existing equipment.

• Provide training and ongoing support to customers.

• Act as the primary interface between the manufacturer and the customer post-shipment.

• Perform electrical and mechanical troubleshooting and wiring.

• Test new machines prior to shipping from corporate headquarters.

• Travel domestically and internationally to customer sites for installation and support (75% travel/year).

Essential Skills

• Strong mechanical and electrical experience with regard to installation and wiring.

• Excellent client interaction skills.

• Experience with packaging machines highly preferred.

• Bilingual (Spanish) highly preferred.

• Active passport for international travel.

• High School Diploma or GED.

• Minimum of 3-5 years of field service technician/customer-facing experience.

Additional Skills & Qualifications

• Experience with OEM equipment.

Work Environment

The noise level is moderate to high. Employees are regularly exposed to dirt, dust, fumes, smoke, and unpleasant odors. The work environment is clean. When traveling, the per diem is $60/day for domestic travel and $100/day for international travel. Travel is primarily domestic (75+% of the time) with some international travel. Typically, travel involves leaving on Sunday or Monday and returning on Friday, usually home on weekends for domestic trips. International trips may last 2-3 weeks.

Pay and Benefits

The pay range for this position is $35.00 - $41.00

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Sturtevant,WI.

Application Deadline

This position will be accepting applications until Jan 31, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.