Job Information
Alpha Technologies Services LLC Application and Data Specialist in Stow, Ohio
The Application and Data Specialist will play a crucial role in managing and optimizing the organization's ERP system (Infor CSI - Cloud Suite Industrial) and Sales/Service CRM (Microsoft Dynamics), as well as developing and maintaining the PowerBI platform. This position will also contribute to various business projects, providing data-driven insights and solutions to enhance organizational performance. The position will also liaise with onsite and remote IT employees to provide guidance and support on various desktop support (hardware/software support) and infrastructure support questions (network/server). This position will support both Dynisco and Alpha Technology companies. This role is based in the Alpha Technologies location in Hudson OH. Key Responsibilities:
- Infor Syteline Management:
- Administer, configure, and optimize the Infor Syteline ERP system.
- Troubleshoot and resolve system issues and user queries.
- Reporting and form development to suite business requirements.
- Microsoft Dynamics Management:
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``` - Oversee the administration and support of Microsoft Dynamics applications. - Ensure system performance, reliability, and security. - Collaborate with stakeholders to identify system requirements and customize solutions accordingly. - Manage relationship with current external support vendor. - PowerBI Development and Management:
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``` - Design, develop, and maintain PowerBI reports and dashboards to support business decision-making. - Integrate PowerBI with various data sources and ensure data accuracy and consistency. - Provide training and support to users in leveraging PowerBI tools effectively. - Data Analysis and Reporting:
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``` - Conduct data analysis to support strategic initiatives and business projects. - Generate ad-hoc reports and insights based on stakeholder requirements. - Monitor and ensure data integrity across all platforms.
- Special Business Projects:
- Collaborate with cross-functional teams to drive special business projects.
- Provide technical expertise and data-driven recommendations to support project goals.
- Manage project timelines, deliverables, and stakeholder communication.
- Documentation and Training:
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``` - Create and maintain documentation for system configurations, processes, and procedures. - Develop and deliver training materials to end-users to enhance system utilization.
Qualifications:
- Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
- Experience: Minimum of 7 years of experience in application management, data analysis, and reporting.
- Technical Skills:
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``` - Deep experience with ERP and CRM systems (company currently uses Infor CSI and Microsoft Dynamics). - Strong experience with PowerBI, including report design, data modeling, and dashboard creation. - Solid understanding of SQL and data integration techniques. - Project Management: Experience in managing or participating in business projects is a plus. - Analytical Skills: Ability to analyze complex data and provide actionable insights. - Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with various stakeholders. - Problem-Solving: Strong troubleshooting skills and a proactive approach to resolving issues.
Preferred Qualifications:
Certification or training in Infor Syteline, Microsoft Dynamics, or PowerBI.
Experience with other BI tools or ERP systems is a plus.
Knowledge of data warehousing co
