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Washington County IT Server Administrator in Stillwater, Minnesota

IT Server Administrator

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IT Server Administrator

Salary

$33.68 - $45.95 Hourly

Location

Stillwater, MN

Job Type

Full Time

Job Number

24-00117

Department

Information Technology Dept

Opening Date

07/02/2024

Closing Date

7/14/2024 11:59 PM Central

  • Description

  • Benefits

  • Questions

JOB SPECIFICS

The IT Server Administrator is responsible for:

  • Monitor systems, availability, resource use (internal memory and disk space), performance, and security of systems and servers, and establish and monitor critical checkpoints and thresholds

  • Research and resolve performance, capacity, and other server-related issues

  • Perform routine maintenance and scheduled backups of the server and related hardware and software

  • Analyze and resolve Windows server hardware operating systems and applications software issues

  • Create, monitor, modify, and maintain user accounts

  • Assist and sustainment of VMWare machines along with VMWare clustering

  • Oversee asset tracking, management, and removal/disposal of all decommissioned devices

  • Conduct an inventory assessment annually and as requested

  • Assist in data backup, disaster recovery, and response to security breaches, service interruptions, and other critical situations

  • Maintain support standards, guidelines, and procedures for software and hardware

  • Perform other duties as assigned

DESIRABLE EXPERIENCE:

  • Paid work experience supporting users on Windows 10 devices and patching servers in a corporate setting, specifically using Windows Server 2019 or later.

  • Paid work experience deploying and/or managing virtual servers, including VMWare, VSphere/VCenter.

  • Paid work experience with Server 2019 or later, including AD and group policy for over 1000 users.

  • Paid work experience managing Enterprise-level M365 in an environment of more than 1000 users.

  • Paid work experience managing print server(s) with Windows Server for over 50 printers.

HOURS / DAYS : 8:00 a.m. - 4:30 p.m., Monday-Friday with occasional after-hours and weekend maintenance and support. Work schedules (hours and days) and location are subject to change based on department needs.

SELECTION TECHNIQUE : Your training and experience will be rated based on the required application material submitted and the top scoring candidates will be forwarded to the hiring department for further consideration.

ANTICIPATED HIRING RATE: $33.68 - $45.95 hourly

E-Verify Participation: Washington County participates in the federal E-Verify program. This means that Washington County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Washington County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

E- Verify Participation Poster (https://web1.co.washington.mn.us/NeoGovNotices/HR/2024/E-Verify_Participation_Poster_Eng_Es.pdf) (Download PDF reader) (https://get.adobe.com/reader/) (Download PDF reader) (https://get.adobe.com/reader/) (Download PDF reader) (https://get.adobe.com/reader/)

Right to work Poster (Download PDF reader) (https://get.adobe.com/reader/) (Download PDF reader) (https://get.adobe.com/reader/) (Download PDF reader) (https://get.adobe.com/reader/)

JOB SUMMARY

The IT Systems Administrator installs, configures and performs routine maintenance to systems software, hardware and related applications systems, responds to basic and complex technical and workstation support requests and monitors computer systems availability, performance, and security.

EMPLOYMENT CRITERIA

MINIMUM QUALIFICATIONS: This position requires a Bachelor's degree in Information Technology or related field and four (4) years of progressively responsible system administration and/or programming experience including systems analysis, planning and development; OR, an Associate degree in Information Technology or related field and six (6) years of progressively responsible system administration and/or programming experience including systems analysis, planning and development; OR, an equivalent combination of education and job related work experience that totals eight (8) years of progressively responsible system administration and/or programming experience including systems analysis, planning and development.

CORE COMPETENCIES, JOB SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR SUCCESSFUL JOB PERFORMANCE

Core Competencies (http://www.co.washington.mn.us/DocumentCenter/View/5174) outline essential business and professional traits necessary to perform this job.

• Promote a diverse, culturally competent, and respectful workplace;

• Knowledge of current computer operating system programming languages and technologies;

• Knowledge of computer systems administration or programming theory, principles and practices;

• Knowledge of current software and hardware technologies;

• Skill in installing, configuring and maintaining computer hardware, operating and application systems and utilities;

• Skill in providing technical information and support to technical and non-technical users;

• Working knowledge of MS Windows Server Operating Systems, Active Directory, Exchange;

• Knowledge of networks, protocols and computer systems;

• Understanding of data storage and archiving;

• Hands on experience with file, print, web hosting server services;

• Understanding of Microsoft licensing model;

• Strong HP server technical aptitude;

• Strong knowledge of networks protocols and computer systems;

• Server architecture design ability;

• Working experience with data storage and archiving;

• Working experience with VBscripting and Powershell;

• Strong experience with virtual server environment;

• Ability to manage, maintain and configure the iSeries platform (OS/400, i5OS) with minimal assistance;

• Ability to independently install PTF and upgrades;

• Good troubleshooting and analysis skills;

• Considerable experience with iSeries system monitoring, capacity planning, and performance tuning;

• Considerable experience with IBM's BRMS backup product;

• Experience with iSeries Enterprise applications.

• Experience with iSeries, Websphere, Lotus Notes Dominio Administration;

• Experience with a High Availability iSeries tool; and

• Experience with Oracle JDE Enterprise One CNC duties.

DUTIES & RESPONSIBILITIES

Perform system maintenance:

• Perform routine maintenance of hardware and software;

• Troubleshoot basic hardware and software problems;

• Monitor systems using trend analysis and capacity planning; Establish and monitor critical check points and thresholds;

• Establish and monitor critical check points and thresholds;

• Research and resolve performance, capacity and other server related issues;

• Analyze and resolve Windows and iSeries server hardware operating systems and applications software issues;

• Manage MS Active Directory and corporate email environment;

• Maintain server parts inventory; and

• Install and maintain server software.

Provide system administration, maintenance and user support:

• Create, monitor, modify and maintain user accounts;

• Implement systems use policies;

• Monitor resource use (internal memory and disk space);

• Participate in the coordination of systems activities and communications;

• Participate in systems planning, design and development and systems hardware and software projects;

• Administer Windows and iSeries server host systems and interfaces;

• Develop criteria for management exception reporting;

• Install, configure and maintain Windows, Linux and Hypervisor virtual operating systems;

• Install, configure and maintain OS/400 and i5OS operating systems and upgrades;

• Oversee hardware procurement, asset tracking, management and disposal of all servers; and

• Conduct annual inventory.

Provide business continuity support

• Monitor availability, performance and security of computer systems software (operating and network systems and utilities, servers and other hardware and related application systems);

• Assist in data backup, disaster recovery and response to security breaches, service interruptions, and other critical situations;

• Perform scheduled backups;

• Maintain High Availability system used within the environment

• Maintain server security;

• Provide patch management for servers; and

• Maintain server support standards, guidelines and procedures for software and hardware.

Perform other duties as assigned.

WORK ENVIRONMENT

The work will involve remaining in a stationary position for extended periods of time, although the incumbent will need to move about inside the office to access files or equipment from time to time, and may occasionally need to travel to other sites to perform work or interact with other professionals. The ability to operate and interact with computers or other office equipment, via keyboard, mouse, touch screen, or other Human Interface Device (HID) is required. The incumbent will be exposed to noise and a regular flow of people around an office environment, assigned to changing priorities and occasionally required to work outside of typical business hours to meet project deadlines, or be available on an on-call basis for special projects or to provide support. The incumbent may occasionally need to move or transport moderately heavy objects, such as computer equipment and peripheral, unbox, install, inspect, troubleshoot and repair computer equipment, position themselves to inspect and maintain computer equipment under desks, beneath raised flooring, above suspended ceiling, in data closets, cabling channels/trees, or equipment racks.

Additional physical/mental requirements that occur may not be listed above, but are inherent in performing the position's essential functions.

This job description is intended to describe the kinds of tasks and level of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The County retains the discretion to add or change the contents of this job description at any time.

Washington County offers a comprehensive benefit package (https://web1.co.washington.mn.us/NeoGovNotices/SHR/2022/Employee_Benefits.pdf) including paid time off, holidays, medical, dental, vision, life and long-term disability insurance.

For a more detailed overview of our AFSCME exempt (salaried ) benefit package, click here (https://www.co.washington.mn.us/DocumentCenter/View/50324/AFSCME-Exempt-Benefit-Synopsis-PDF) .

For a more detailed overview of our AFSCME non-exempt (hourly) benefit package, click here (https://www.co.washington.mn.us/DocumentCenter/View/55122/AFSCME-Non-Exempt-Benefit-Synopsis-PDF) .

01

Which of the following minimum qualifications for this position do you possess:

  • I have a completed Bachelor's degree in Information Technology or related field and four (4) years of progressively responsible system administration and/or programming experience including systems analysis, planning and development

  • I have a completed Associate degree in Information Technology or related field and six (6) years of progressively responsible system administration and/or programming experience including systems analysis, planning and development.

  • I have a High School Diploma (or equivalent) and an equivalent combination of education and job related work experience that totals eight (8) years of progressively responsible system administration and/or programming experience including systems analysis, planning and development.

  • None of the above.

    02

    If you indicated meeting the minimums by having an equivalent combination of education and experience, please briefly describe the combination and explain why you feel it is equivalent. (If you answered "No" to the above question, enter "NA" in the text box.)

    03

    Do you have paid work experience supporting users on Windows 10 devices and patching servers in a corporate setting, specifically using Windows Server 2019 or later?

  • Yes

  • No

    04

    If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)

    05

    Do you have paid work experience deploying and/or managing virtual servers, including VMWare, VSphere/VCenter?

  • Yes

  • No

    06

    If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)

    07

    Do you have paid work experience with Server 2019 or later, including AD and group policy for over 1000 users?

  • Yes

  • No

    08

    If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)

    09

    Do you have paid work experience managing Enterprise-level M365 in an environment of more than 1000 users?

  • Yes

  • No

    10

    If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)

    11

    Do you have paid work experience managing print server(s) with Windows Server for over 50 printers?

  • Yes

  • No

    12

    If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)

    13

    Do you have any certifications?

  • Yes

  • No

    14

    If you answered "Yes" to the above question, please list the certification name and identification number. If no, please enter N/A.

    Required Question

Agency

Washington County (MN)

Address

14949 62nd Street North Stillwater, Minnesota, 55082

Phone

651-430-6081

Website

http://www.co.washington.mn.us

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