Job Information
Alta Equipment Company Technical Trainer in Sterling Heights, Michigan
Technical Trainer
Job ID
2023-5572
of Openings
1
Job Locations
US-MI-Sterling Heights
Category
Service
Overview
Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!
We provide our employees with the following tools and resources to be successful:
Training
Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
401(k) with match
Competitive wages
Company laptop
Paid time off
10 paid holidays
Work schedule: M-F, day shift
Responsibilities
Our Material Handling Group is currently looking for a full time Corporate Trainer for the Eastern Michigan area (Livonia, Romulus, Sterling Heights). The primary responsibilities of the position consist of, but are not limited to:
Conduct technical training for internal technicians
Work with local managers to track and schedule training to keep technicians up to date with current requirements
Stay up to date on current products
Provide technical troubleshoot for technicians and customers as needed and work within support ticketing system
Completing training in a timely, efficient and professional manner
Providing exceptional customer service
Work and manage workloads independently
Proper completion and submission of all required paperwork
Performs other duties as assigned
Qualifications
Previous experience is highly preferable
Knowledge of safety compliance for operating equipment
Coach, evaluate and develop skills of class participants
Traveling between our branch offices and customer sites as needed
Strong working knowledge of electric and internal combustion units
Good mechanical aptitude
Excellent verbal and written communication skills and professionalism required. Ability to work with people of various levels of intelligence.
Technical background with good computer skills
Well organized
Willingness to learn
Desire to succeed and a flexible "can do" attitude
Computer programs - Microsoft Word, Excel, PowerPoint and Outlook
Language Skills - High: Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. High School diploma, or GED equivalent
Must have valid driver's license, clean driving record and automobile insurance
Physical Demands/
