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CDOC - Human Resources Specialist V (Culture Coach)

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CDOC - Human Resources Specialist V (Culture Coach)

Salary

$7,460.00 - $11,938.00 Monthly

Location

Statewide, CO

Job Type

Full Time

Job Number

CAA 3351 09.2024

Department

Department of Corrections

Opening Date

09/18/2024

Closing Date

10/2/2024 4:00 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

Statewide

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

Jennifer LaDuke, jennifer.laduke@state.co.us, 719-723-3897

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

This position is only open to Colorado state residents.

This posting may be used to fill future vacancies at this location.

This position is eligible for Flexible Work Arrangements (FWA) after the initial training period. The FWA includes a hybrid workplace which is partly remote (work from home) and partly in office at a satellite location that may be located in Canon City, Denver, Pueblo, and other locations throughout the state, or at our Headquarters location in Colorado Springs.

If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.

In addition to a great agency and rewarding, meaningful work, we offer:

• Distinctive career advancement opportunities throughout the state system;

• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans;

• Medical and dental health plans;

• Short and long term disability coverage;

• Paid life insurance;

• 11 paid holidays per year plus vacation and sick leave;

• Wellness program, tuition reimbursement, training opportunities and more.

*Frequent travel throughout the state is required. Occasional travel outside of the state is required. Position may require work responsibilities outside of normal business hours.

Description of Job

The Office of Human Resources (OHR) is excited to announce this opportunity for an energetic, knowledgeable, and innovative Culture Coach and we are seeking a dedicated individual who displays our shared passion, values, and work ethics.

OHR is a friendly, fast paced environment that offers a variety of opportunities for interaction with employees and the public. It is a values-driven organization, committed to teamwork, collaboration, accountability, excellence, integrity and respect. OHR believes in outstanding customer service and continued process improvement. The office has created state-of-the-art effective and efficient systems utilizing innovation, strategy, and technology while implementing cost saving measures.

OHR's purpose is to: classify, recruit, screen, examine, interview, and refer candidates to appointing authorities in all correctional facilities and parole offices, hiring; establish staffing patterns and create positions; oversee personal services contract compliance; initiate and update personnel and position records for more than 6000 classified positions including creation and maintenance of accurate payroll data; on-board new staff; employee benefits and risk management, oversee employee relations, conflict resolution, and employment litigation/hearings; implement ongoing quality control via employee performance evaluation; and manage labor relations.

The Culture Coach job duties include, but are not limited to:

• Culture Assessment: F unction as a professional and technical adviser as the designated staff authority on cultural assessments.

• Develop, refine and administer a tool that assesses the quality of life for staff and inmates, the culture and stability of the facility/office, and determine if it aligns with the Department’s mission ;

• Gauge staff morale by collecting and analyzing data and trends that include, but are not limited to PMP ratings, training completions, staff turnover, and responses to pre-assessment surveys;

• Direct and manage the internal climate surveys by scheduling annual assessments of all facilities/offices which utilizes a variety of tools, such as surveys, meetings, focus groups, and audits.

• Data Collection and Reporting :

• Administer a recurring schedule for all cultural assessments at approximately 38 facilities/ offices, soliciting representatives from all facilities/offices, multi-divisional REAL team, Executive staff, and others;

• Provide training to all team members to ensure continuity and a clear understanding of the assessment process ;

• Review survey responses and collect staffing and retention data, all of which will be included in the overall assessment;

• Implement a scorecard with detailed feedback that highlights strengths and weaknesses;

• Partner with the Appointing Authority to capitalize on the strengths of the facility/office and how to improve in areas of weaknesses;

• Prepare a detailed after action report, documenting the results of the assessment that is concise and easy to understand, sharing the final scorecard with Executive staff

• Create Focus Groups :

• Coordinate and moderate focus groups targeted to hone in on areas of concern identified during cultural assessments ;

• Lead focus groups to solicit perceptions, attitudes, opinions, beliefs, views, and recommendations;

• Engage in active listening skills and utilize the feedback from the focus group participants to make recommendations to improve culture;

• Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUM QUALIFICATIONS

Experience: Eight (8) years of business experience that includes working in human resources. ( any work experience less than full time will be prorated ).

-OR-

A combination ( that equals 8 years ) of experience or related education in human resources, management, organizational leadership or related field, AND enhancing relationships between management and employees, coaching, mediation and conflict resolution or relevant experience in an occupation closely related to the work assigned.

Additional education from an accredited college or university will substitute for the required experience on a year-for-year basis. (You must submit a copy of your unofficial transcripts with your name, college/university name, degree and date conferred in order to receive credit.)

Required Competencies:

• Ability to effectively manage and supervise a diverse team;

• Effective supervision through team building and collaboration with the ability to motivate, inspire and engage staff;

• Demonstrated initiative and self-driven work ethic with the ability to transform systems and processes with respect to technology and collaboration with others;

• Excellent interpersonal/customer service skills, including the ability to form and maintain productive working relationships at all levels in the organization;

• Exceptional communications skills which include the ability to adapt verbal communication style to various situations and all levels within the organization, as well as writing skills that produce documents that are formal, comprehensive, persuasive and understandable;

• Highly effective critical thinking/decision making/problem solving skills;

• Strong ability to transform and make changes;

• Demonstrated ability organize, plan and prioritize;

• Keen ability to multi-task with a strong attention to detail skill;

• Demonstrate flexibility and self motivation;

• Strong analytical and logical thinking skills;

• Ability to research and analyze data;

• Ability to work under tight deadlines and be adaptable to changing assignments;

• Ability to manage multiple assignments;

• Ability to provide direction through influence;

• Strong abilities in problem solving skills;

• Ability to work closely in a team environment;

• Strong presentation skills with the ability to be interesting and engaging;

• Ability to exercise discretion in highly sensitive personnel matters;

• Ability to learn and apply personnel rules, procedures, processes, and concepts;

• Must have the ability to accept and adapt to changes;

• Must be dependable, consistently be at work and on time, follow instructions, responds to direction and solicits feedback to improve;

• Must be able to work independently with little direction;

• Demonstrated proficiency in office technologies including Microsoft Office and Google Suite;

• Ability to read and comprehend the English language;

• Ability to effectively communicate fluently in English both verbally and in writing;

• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

Preferred Qualifications:(Candidates may receive higher ratings for possessing any preferred qualifications criteria).

• Experience with organizational culture;

• Demonstrated experience to independently identify and analyze issues and develop appropriate solutions and plans of action: with strong ability to influence decision-making through diplomacy;

• Experience working with organizational cultures -identifying issues and determining recommendations.

  IMPORTANT INFORMATION

  The Assessment Process : Your application will be reviewed to determine if you meet the minimum Qualifications (MQ's). Applicants that meet MQ’s will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, eSkills Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.

  Be sure the “Work Experience” section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job , Minimum Qualifications , Required Competencies and Preferred Qualifications as listed above. Resumes and “see resume” statements will not be accepted in lieu of the “Work Experience” section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.

  If you have transcripts, a license or other relevant documentation regarding your qualifications, upload and attach copies to your application.

  If an unofficial copy of transcripts is being submitted at the time of application, transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.

  Under the Job Application Fairness Act (SB 23-058), applicants may redact information from certifications and transcripts that identify their age, date of birth or dates of attendance from an educational institution.

  In order to process a background investigation, your application must include at least (10) ten years of the most current work experience unless experience related to the job for which you are applying is later than (10) years. Failure to provide this information could result in delays and/or elimination from the background investigation process

  Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt to upload (attach) it.

  You are encouraged to print a copy of this announcement for your records

  Conditions of Employment: All job offers are contingent upon a successful medical screening by a healthcare professional, certifying the candidate's ability to perform the essential functions of the position. Applicant must consent to hold harmless CDOC and its agents and staff from any liability arising in whole or in part from the testing and the use of this information in connection with CDOC’s consideration of application for employment.

• Must be 21 years of age;

• Possess a valid driver’s license;

• Possess a high school diploma or GED;

• Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The CDOC shall not hire nor promote anyone who may have contact with an offender who has engaged in sexual abuse which includes acts, activity, and sexual behavior, in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.

• Applicants must be legally eligible to work in the United States to be appointed to this position. CDOC uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. CDOC does not sponsor non-residents of the United States.

• Successfully pass all modules of the Colorado Department of Corrections Basic Training, to include English reading comprehension , relevant competency assessments and written/practical exams in Defensive Tactics;

• Possess the physical ability to successfully complete Defensive Tactics;

• Lift arms above head and kick as high as own waist;

• Stabilize another person to accomplish a controlled take down;

• Use arms, palms of hands, shins, and feet to deliver blows;

• Withstand impact (slow speed or with a safety bag) on own body from strikes/blows;

• Swing a baton in a striking technique;

• Rotate body 90 degrees with feet planted for striking with foot or using a defensive tactic;

• Get down on one or both knees and up again with multiple repetitions;

• Will be exposed to Oleoresin Capsicum during Basic Training and will be exposed while on assignment;

• Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security;

• Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury;

• Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently;

• Work in situations involving assaultive behavior, physical control of another person and/or restraint situations;

• Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner;

• Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders;

• Communicate by talking, listening and/or signaling people to convey or exchange information, assignments;

• Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings;

• Willing and able to travel;

• Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule;

• TB (tuberculosis) screening is required of all new employees upon hire;

• Employees may be required to submit to regular serial testing and reporting for COVID-19.

  Successful completion of a background investigation is required. Should applicant’s background reveal criminal charges, it shall be the responsibility of the applicant to provide the Department of Corrections with written/official disposition of any charges.

  The CDOC is committed to a work environment free from illegal drugs and alcohol. Employees (see exception below) may use marijuana in their personal time but are prohibited from working while under the influence of any substance, including marijuana. A drug test will be administered to all new employees; employees must successfully pass. Random drug screening will occur throughout employment.

  Exception: Peace Officer Standards and Training (POST) certified employees are prohibited from the use of marijuana. Health care professionals must check their licensing requirements regarding marijuana use.

  Appeal Rights: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

  An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ( dpa_state.personnelboard@state.co.us ), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

  For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

After submitting an application, you should receive an email acknowledging your submission. If you do not get the email, please check to ensure you have actually submitted the application and typed the correct email address on the application.

Include a working email address on your application; one that is checked daily as time sensitive correspondence WILL take place via email. You may receive email notifications from a Colorado Dept. of Corrections employee or from this email address: info@governmentjobs.com. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email; if you do not receive correspondence soon after the closing date or if you have questions about this job announcement, please contact Jennifer LaDuke atjennifer.laduke@state.co.us.

SCHEDULED DATES OF POSSIBLE APPLICANT ASSESSMENTS (I.E., EXAMS, ORAL BOARDS, WRITTEN EXAMS) WILL NOT BE MADE UP. IF YOU FAIL TO SHOW AT THE APPOINTED DATE/TIME, MAKE-UPS WILL NOT BE ALLOWED.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Corrections is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Employee Relations Specialist, Ana Andersen , at doc_employeerelations@state.co.us or call 719-723-3998 .

ALL DEPARTMENT OF CORRECTIONS FACILITIES AND BUILDINGS ARE TOBACCO FREE.

WE STRONGLY ENCOURAGE PROTECTED CLASSES TO APPLY.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

If you are using college course work to meet the minimum qualifications for this position, a copy of your official (or unofficial) transcript noting degree type and date conferred/awarded is required by the application deadline. Have you attached/uploaded your transcripts?

• Yes, I have attached my transcripts.

• No, I am not using college course work to meet minimum requirements for this position.

  02

  This position requires successful completion of the 6 week Colorado Department of Corrections basic training at the Corrections Training Academy in Colorado Springs, CO. Daily in-person attendance is a requirement during basic training. I so acknowledge.

• I so acknowledge.

  03

  The assessment process for this position may consist primarily of a review of your application materials and responses to supplemental questions against minimum qualifications, preferred qualifications and required competencies. Your responses will also be evaluated on ability to follow instructions, clarity, conciseness, organization, grammar, spelling and word choice.

• I so acknowledge this statement.

  04

  Ensure the "Work Experience" section of your application is complete and contains all information needed to determine if you meet the minimum qualifications. Resumes and "see resume" statements will not be accepted in lieu of the "Work Experience" section of the application being completed. Do you acknowledge this?

• I so acknowledge.

  05

  Describe your *professional experience in human resources or organizational culture functions. (This is not a substitution for completing the work history section of your application.)

  06

  Please describe why you are the best candidate for this position and how your past experience, along with the required competencies and preferred qualifications that you possess, has prepared you for the position of Culture Coach.

  07

  Certification and Confidentiality Statement

I certify that:

--I understand that this, my completed Application, the attached Supplemental Questions, and my responses are confidential and that I have neither consulted with others nor received assistance in the preparation, writing, or editing of my responses and the information contained herein is in my own words and was prepared and completed solely by me and only me.

--All the information I have provided herein is true, complete and correct to the best of my knowledge and belief, and is made in good faith.

--I have not communicated the confidential information of this, my Application and the attached Supplemental Questions in any way to other candidates, potential candidates, subject matter experts, or any person.

--I understand that if the confidential information in this, my Application and the attached Supplemental Questions and/or my responses, are found to have been falsified, plagiarized, or shared in any way, I may be disqualified or removed from the position if appointed.

• I agree to the terms and conditions of this Certification and Confidentiality Statement.

  Required Question

Agency

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

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