Job Information
Shaner Assistant Restaurant Manager | State College Toftrees Golf Resort in State College, Pennsylvania
ABOUT THE TEAM
Shaner Hotels has an amazing opportunity at our beautiful 102 room Toftrees Golf Resort. Toftrees-meaning "home among the trees"-is nestled amid 1,500 scenic wooded acres in beautiful Centre County, Pennsylvania. Toftrees Golf Resort offers 102 unique guestrooms and suites, an outdoor heated pool, fitness center, 11 fully appointed event rooms and a golf course with driving range and putting green. Enjoy some award-winning burgers and fries along with other great meals at The Field Burger and Tap restaurant. The course has recently been rated 4½ stars and featured in Golf Digest's "Places to Play," and our hotel and meeting space was named one of the Top 75 Golf Conference Center Resorts in the U.S.A. by Meetings & Conventions magazine.
ABOUT US
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
JOB DESCRIPTION
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
- Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
- Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
- Responsible for responding and handling guest related issues pertaining to the department.
- Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
- Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
Other duties as assigned.
Responsibilities The Assistant Restaurant Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications
Minimum of two years' of experience in the Restaurant / Food and Beverage field.
- Previous supervisory / management experience a plus.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- ServSafe and/or food safety training.
- Alcohol awareness training (such as TIPS).
- Familiarity with food and beverage cost controls.
- Ability to write routine reports and correspondence.
- Ability to accurately compute mathematical calculations and use required measurement tools.
- Ability to prepare budgets and ensure cost controls.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
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