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NatWest Markets US Operations Oversight & Advisory in Stamford, Connecticut

US Operations Oversight & Advisory

Closing date for applications: 29/08/2024

Stamford,United States

Permanent

Full Time

#R-00236551

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Our people work differently depending on their jobs and needs. From hybrid working to flexible hours , we have plenty of options that help our people to thrive.

This role is based in the United States and as such all normal working days must be carried out in the United States.

Job description

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements of the role. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department and the business.

Role Summary

The NatWest Operations Oversight & Advisory team is responsible for supervising activities that been outsourced to Broadridge while also supporting key clients and other stakeholder areas as part of our global Business Partnering Centre of Excellence. This oversight role collaborates with our Operations Service Providers, Front Office, Business Management, Client Management, Risk & Control, and COO teams to respond to change, market and technology events, and driving improvements to processes and services. The team also ensures services received are in line with key controls, agreements, regulation, and business appetite as relationships are maintained and operational capability is enhanced upon. Responsibilities further include:

  • Day to day oversight of all outsourced activities in line with documented procedures.

  • Implementation and execution of Written Supervisory Procedures (WSPs) for all outsourced activities, ensuring evidence of supervision is performed in line with documentation.

  • Collect, review, and challenge Broadridge Standard Operating Procedures and daily output, working with Broadridge and internal stakeholders to highlight concerns and remediate incidents.

  • Ensure Broadridge preparedness on any Industry, Change, and Regulatory initiatives.

  • Identify and own opportunities to re-engineer processes & controls from a simplification, cost saving, regulatory, and customer perspective.

  • Implementation, execution, maintenance, and monitoring of Service Level Agreements.

  • Support for internal and external audits / perform Risk Assessments and see through until closure.

  • Attendance at regular governance meetings with service providers – ensure issues are raised and actioned, meetings are well documented, required procedural changes are discussed and agreed, audit results are reviewed and addressed.

  • Maintaining an effective control environment through review and distribution of policy updates, SOX/RACA identification and creation of controls, adequacy reviews and testing, MI Review and Reporting, and maintenance of governance documentation.

  • Review and validation of agent invoices prior to sourcing for approval and payment.

  • Regular reporting to management on status of outsourced and offshored activities, with particular attention to any risks, issues, and remediation actions.

  • Maintain relationships with 3rd party agent banks, including JPMorgan, Bank of America, Bank of New York, Euroclear, etc., ensuring regular meetings on updates, issues, and changes.

  • Review and approval of cash wires and journals to the firm General Ledger.

  • Process month end ledger cash adjustments & reconciliation packages working with Financial Reporting and Regulatory teams.

Requirements

  • Must have a strong understanding of front to back trade processing flows and products including but not limited to Fixed Income, FX, and Derivatives.

  • Settlements, Triparty and Funding experience

  • Individual must be self-motivated who is willing to attend training classes and do outside reading to expand knowledge and close any knowledge gaps.

  • Proven understanding of general accounting principles.

  • Individual must be comfortable speaking with auditors.

  • Must be able to communicate with senior stakeholders internally and externally.

  • Individual must have evidenced strong time management and multi-tasking skills and be able to clearly communicate with team and management to ensure deadlines are met / escalation protocol followed.

  • Strong Microsoft Office background, with particular focus on presentation skills in PowerPoint and analysis through use of Excel.

  • Must have experience working on projects and an understanding of good project management disciplines.

  • Must have evidenced own application of risk and control principles in prior role.

  • Ability to work as part of a team to deliver on stated goals.

  • Must display NWM values in delivering on responsibilities.

Qualifications

  • Undergraduate Degree

  • FINRA Series 99 and/or 7

  • 7+ years' experience in Investment Banking - Operations Fixed Income and/or Risk and Control preferred

The expected base annual salary range for this position is $130,000 - $160,000 at the start of employment. This is not a guarantee of compensation. The exact compensation is determined on an individualized basis and may vary based on skills, experience, training licensure, certifications and location. In addition to base salary, our total rewards package also includes eligibility for an annual discretionary bonus; medical, dental, and vision plans; life and disability insurance; employee wellness programs; retirement and savings plans with potential employer contributions; generous paid time off policy, parental leave and tuition reimbursement.

It is the policy of NatWest Markets Securities Inc. and its parent, affiliates and/or subsidiaries to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, sex, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Opportunity Employer -Disabled/Veteran – review "EEO Is The Law", “EEO is the law- Supplement” & “Pay Transparency Provision” posters here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

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