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SitusAMC Data and Imaging - Support Specialist - ETL - St. Pete's FL in St. Petersburg, Florida

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

As a member of the Data, Reporting, & Analytics department, this role will be primarily responsible for supporting the Deal Setup team, including the managing, analyzing, and extracting of data and image files from physical media, as well as managing receipt, storage, and return of physical media. This role will also manage the Deal Setup team’s temporary file storage capacity on their servers. Additionally, this role will assist with managing, analyzing, and loading data files, as well as obtaining, combining, and processing of the corresponding image files.

Essential Job Functions:

  • Receive and log shipments with new media for the deal setup team’s workflow.

  • Assist in extraction and transfer of image files to operational systems.

  • Load Excel data into operational systems and ensure correct mapping is utilized.

  • Assist in image processing and loading image files to operational systems.

  • Create and maintain file directories.

  • Review, identify and ascertain quality/viability of loan image files.

  • Access loan image files throughout the company image database.

  • Create inventory of image & data files, combine image files, and load to operational systems.

  • Ensure inventory results are provided in a timely manner and reported as per established protocol.

  • Work with Client Service Managers to ensure all items required for tasking have been provided by the client.

  • Transfer data and image files, as well as troubleshoot inventory issues.

  • Ensure data and files are maintained in consistent formats within the company database and image network.

  • Review, analyze, and report on current server capacity across multiple drive shares for the Deal Setup team to plan space for upcoming workflow.

  • Manage and coordinate file archiving operations as a part of regular server capacity maintenance.

  • Other activities as may be assigned by your manager

Qualifications/ Requirements:

  • Associate degree in related field or equivalent combination of education and experience

  • Intermediate-level support staff with 2-4 years of relevant experience

  • Preferred experience in a technology-based environment

  • Experience working within the mortgage industry is preferred, but not necessary

  • Experience and knowledge with establishing and managing drive mappings for external and internal drives

  • Capable of troubleshooting basic network issues at both a computer and server level

  • Additionally, a working knowledge of troubleshooting in Windows 10 is necessary to support troubleshooting imaging issues

  • Basic understanding of various Windows server platforms, specifically Windows Server 2012 r2 and 2016, among others.

  • Must be proficient with Microsoft Office Word and Excel. Experience with Access or SQL preferred.

  • Capable of creating and manipulating spreadsheets, including pivot tables, v-look ups, and utilize reporting tools to support file organizational tasking. Should have a strong analytical ability, good judgment, strategic and multidimensional thinking.

  • Needs to be detail oriented and very well organized.

  • Ability to communicate effectively, both verbally and in writing.

Special Requirements:

  • The employee may be required to report to a different local office as a normal, contemplated, and mandated incident of their employment

Working Conditions:

  • Office environment with frequent computer, mouse, keyboard use

  • Alternating between sitting or standing as needed

  • Hearing, talking, reaching, grasping

#LI-AS1

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Job Location: St. Petersburg, FL, USA

Country: USA

The annual full time base salary range for this role is ($46,800 - $60,000). Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp_%20English_formattedESQA508c.pdf?version=0)

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