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BayCare Health System Behavioral Health Office Representative - St. Petersburg in St. Petersburg, Florida

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

This position is full time Monday-Thursday - 7:30 AM – 4:30 PM and Friday 7:30 AM – 1:00 PM and is located in St. Petersburg.

1 year of office-related experience is required.

Behavioral Health Office Representative Responsibilities:

  • Greets, registers and checks in patients

  • Obtains and updates patient information

  • Schedules patient appointments and assists with patient inquiries; may arrange for additional services

  • Collects and posts payments, and assists with patient billing questions

  • Ensures completion of all encounter documentation prior to check out

  • Accepts transfers from other facilities according to established guidelines.

  • Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines.

  • Obtains complete and accurate patient registration information according to department standards.

  • Reviews and confirms all registration information is accurate at each appointment and makes any required updates.

  • Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day.

  • Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity.

Requirements:

  • High School or Equivalent

  • 1 year – Office Related

  • Customer service, interpersonal, critical thinking

  • Written and verbal communication

  • Works independently and with a team

  • Organization, administrative and clerical skills

BayCare offers a competitive total reward package including:

  • Benefits (Health, Dental, Vision)

  • Paid time off

  • Tuition reimbursement

  • 401K reimbursement

  • Yearly performance appraisals and team award bonus

  • Community discounts and more

AND the chance to be part of an amazing team and a great place to work!

Equal Opportunity Employer Veterans/Disabled

Position Behavioral Health Office Representative - St. Petersburg

Location St Petersburg:Carillon | Clinical | Full Time

Req ID null

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